Employers, don't be overzealous with your wellness. Beware of the ADA and everything else.

Smoker.jpgDo you want a healthy workforce? Of course! But don't overdo it. A too-aggressive wellness program may make your company sick in the long run.

Employers and their insurance companies love wellness programs. They result in reduced premiums as well as (presumably) fewer big-money claims because they encourage employees to take better care of themselves.

Many employers offer "carrots" to employees to participate in wellness programs. There is no legal problem with "positive" incentives, as long as certain requirements are met.

But some employers wield a "stick," as well. They actually penalize employees who refuse to participate. The City of Chicago has recently announced a wellness program that will require employees to pay $50 a month to opt out. That's a lot of money for most people. Can penalties like this cause problems for employers? The issue isn't settled, but I have some concerns. 

1. The ADA. First, the Americans with Disabilities Act (even the "old" version) does not allow employers to ask for medical information from current employees unless the request is "job-related and consistent with business necessity." This usually means that there has to be a job-related problem that might be related to a medical condition, or perhaps a doctor's note saying that the employee cannot perform his or her duties because of a medical condition. The employer generally cannot ask for medical information without a reason. Even when there is a good reason to ask, the medical inquiry must be confined to the work-related issue.

(For example, if an employee in a heavy-lifting position claims a bad back, the employer cannot require him to get a complete physical.)

The ADA does have an exception for medical information collected pursuant to a voluntary wellness program. But if the employer is hitting individual employees for as much as $50 a month if they decline to participate, how "voluntary" is that program?

At least two courts have found that "negative reinforcement" such as Chicago's falls under a different exception in the ADA: the section that deals with "bona fide benefit plan[s] that are based on underwriting risks, classifying risks, or administering such risks that are based on or are not inconsistent with state law" and that are not a "subterfuge" to evade ADA compliance.

In one case, decided in 1998, the court upheld termination of an employee for insubordination who refused to provide medical information. In the other, decided this year, the court upheld a biweekly $20 deduction from pay for employees who chose not to participate in the wellness program. In other words, both of these courts found that the "voluntary wellness" exception wasn't even an issue because wellness programs connected with health insurance plans fell within a completely different exception to the ADA's prohibitions on medical inquiries.

With all due respect to these courts, I have a question: If every wellness program associated with a health insurance plan is automatically excluded from the ADA's general prohibition on medical inquiries, then why does the ADA even have the "voluntary wellness" provision? Aren't these courts effectively reading that provision right out of the ADA?

UPDATE: What do I know? On August 20, 2012, the U.S. Court of Appeals for the Eleventh Circuit affirmed the district court decision saying that the $20-per-paycheck deduction was lawful.

Another ADA concern I have is the fuzzy line (getting fuzzier every day) between lifestyle choices and actual or "regarded as" disabilities within the meaning of the ADA. If, say, someone who really likes food develops a weight problem, then she may become a "disabled" individual within the meaning of the ADA, and especially as amended by the ADA Amendments Act. It was reported this week that our friends at the U.S. Equal Employment Opportunity Commission filed suit against an employer for terminating a morbidly obese employee because of his obesity. The EEOC is contending that the employee's obesity is a "disability" within the meaning of the ADA Amendments Act, and that the company refused to consider reasonable accommodations, such as transfer to a job with lighter physical demands. (The company has thus far declined to comment, so all we have right now is the EEOC's side of the story.)

Even alcoholism is a "disability" entitled to an intermediate level of ADA protection.

So there are some reasons I worry about employers who are too "enthusiastic" about promoting wellness. In any event, the ADA isn't the only law that employers have to worry about.

2. "Lifestyle" or "lawful products" statutes. A number of states have so-called "lifestyle protection" or "lawful products" statutes, which essentially prohibit discrimination against applicants and employees based on lawful activities engaged in, or use of lawful products, during non-working hours. Even the narrower "lawful products" laws protect smokers as well as, presumably, drinkers, gourmands, skydivers (parachutes are "products," aren't they?), bungee-jumpers (bungee cords are "products," aren't they?), and other individuals who engage in risky but legal behavior. Yes, these laws usually contain exceptions, but employers need to be aware of their existence and make sure that what they're doing fits into one of the exceptions.

There has been a lot of publicity lately about certain employers who have refused to hire anyone who smokes. One should assume that these employers are in states that do not have "lawful products" statutes. Don't think that you can do it just because they did. If your friends all jumped in the lake, would you do it, too?

3. The GINA. Title II of the Genetic Information Nondiscrimination Act prohibits employers from "using, acquiring, requiring, or disclosing genetic information" with certain strictly defined exceptions. It also prohibits discrimination against individuals based on their genetic information. The statute defines "genetic information" so broadly that any family medical history information about the individual's first four degrees of kinship -- plus spouses and adopted children -- is included.

The GINA has some exceptions for genetic information disclosed in connection with voluntary wellness programs, but the GINA provisions focus on the right of the employee to decline to answer questions that seek "genetic information." (In other words, the GINA regs say it is all right for a wellness program to request "genetic information" as long as individuals aren't excluded from the program if they decline to answer questions asking for "genetic information," the "genetic information" requests are segregated from other requests, clear disclaimers are provided, and other requirements are met.) If the wellness program is not truly "voluntary," then arguably the GINA's permissive provisions would not apply.

The moral of the story: don't be overzealous with your wellness! Reasonable minds differ on this subject, but in light of the ADA(AA), state laws, and the GINA, I recommend that employers keep the focus "positive" and avoid punishing those who continue to burn the candle at both ends.  

Employers, don't be too quick to take that IRS "independent contractor" deal

Don't eat that pretty red apple, Snow White!!! It has poison in it!!!!

You know the old saying, "If it seems too good to be true, it probably is"? Well, it appears that this may be the case with the new "sweet deal" the Internal Revenue Service is offering to employers who agree to reclassify their "independent contractors" [sic] as "employees" in exchange for some admittedly generous breaks.

The IRS announced this week that it is offering a REALLY, REALLY NICE THING to employers. :-)  If an employer promises that it will treat its independent contractors as employees going forward and entersBaby with apple.jpg into an agreement with the IRS, the IRS will assess employment taxes for only the tax year before the agreement was entered and at a reduced rate, with no penalties or interest, and no audits. The program is aimed at small employers, but all employers are welcome. Jewell Lim Esposito at our sister blog, Employee Benefits Unplugged, has more details about the IRS deal and thinks it's great from a pure tax standpoint.

I agree. But, as Jewell also notes, the news release says nothing about amnesty on all liability resulting from a misclassification.

I must admit that I wondered why this Administration, which is usually aggressive toward employers, is all of a sudden being so sweet and lovable?

(I am such a cynic.)

It then occurred to me: But, of course! This is to allow that other agency, the U.S. Department of Labor, which presumably will not be a party to the IRS/employer agreement, to come in and sue the pants off the employer for back benefits and wage-hour violations. Because, you see, misclassified "independent contractors" don't get benefits or overtime, and they may not even be getting the minimum wage once their "fee" is divided by hours worked.

My paranoia was really raging now, and I remembered another news item that came out at the beginning of this week: Secretary of Labor Hilda L. Solis announced a "cooperative" initiative in which the IRS, the DOL, and 11 state governments* are going to start working together to fight misclassification of employees as independent contractors. In addition, the Office of Federal Contract Compliance Programs (the affirmative action guys) and the Occupational Safety and Health Administration are among the agencies who will be receiving and sharing information.

*The 11 states who entered into the memorandum of understanding or have agreed to do so are Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Missouri, Montana, New York, Utah and Washington.

(Hat tip to Bureau of National Affairs for both of these news items.)

So! Aha! Putting it all together, here's what the deal really appears to be: A naive (probably small but could be large) employer who has some misclassified folks will read about the IRS deal and think, "What have I got to lose? I'd be a fool to turn this down!" So he signs the agreement with the IRS.

Bam! Six months later, the DOL -- who has received from the IRS the list of unsuspecting employers who entered into this agreement admitting that they were doing it wrong -- comes out for an investigation and hits the employer for overtime and possibly minimum wage violations. Then, the employer's state government -- armed with the same information -- comes out and clobbers the employer for workers' compensation premiums and benefits, and possibly other benefits that the state requires employers to offer to employees. Bam! Bam!

But, wait! There's more! The newly classified employees might have claims for other employment benefits as well, as Microsoft learned the hard way. Bam! Bam! Bam! Then, OSHA and the OFCCP and who knows who else can come in and kick the employer a few more times while he's down. Bam! Bam! Bam! Bam! Bam! (etc.)

THE MORAL: If you have "independent contractors" who are misclassified, by all means get that fixed as quickly as you can. As long as the workers are misclassified, you are potentially liable for back taxes, including FICA, and penalties, back benefits, and back wages. In fact, you can even be liable for severance pay in the event that the faux independent contractor was let go under circumstances that would have entitled her to severance if she'd been an employee. (I actually had this happen to a client once.)

To repeat, if you're doing it wrong, stop it now. But don't be too eager to enter into this deal with the IRS, and definitely do not enter it without consulting with your attorney. Situations vary, and the IRS deal may be good for some, but you also may be much better off taking your chances with an IRS audit (which may or may not ever happen). Meanwhile, you will not be erecting a large neon sign with flashing lights saying, "Here I am, Hilda Solis and everybody else -- I'm guilty -- come and get me!"

Just call me Jim Garrison.

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Staking out the EEOC and its wave of ADA suits against employers

I feel as if all I ever do these days is write about the Americans with Disabilities Act, but what else can I do? In the last six weeks, the Equal Employment Opportunity Commission has filed 21 lawsuits -- count em, 21! -- against employers alleging disability discrimination.

This is in addition to the $20MM settlement with Verizon (which I reported on earlier), not to mention a record high of ADA charges in fiscal year 2010, the most recent year for which statistics are available.

Police stakeout.jpgThe EEOC is clearly feelin' frisky and also, if not trying to get a fast buck through pre-lawsuit settlements, trying to get some court precedent expansively defining who is disabled (yes, even more expansive than the plain language of the ADA Amendments Act, which is pretty flippin' expansive already) as well as an employer's obligations to make reasonable accommodations.

Many of these employers have sought to cut their losses, including but not limited to* Verizon (which agreed to the $20MM pre-lawsuit) and Starbucks Coffee Company (which agreed to pay $75,000 to the dwarf barista who was terminated only three days after being hired because she needed a stepladder or stool behind a busy counter where she and her fellow baristas ferried piping hot lattes hither and yon).

*Legalese alert.

But some employers are hanging in there for now, and I hope they'll continue to do so. I'm not at all convinced that the courts will agree with some of the extreme positions being taken by the EEOC.

Meanwhile, I thought it would be fun on this Friday to play detective by deducing the arguments that the employers will make in their defense and predicting the outcomes of some of these contested cases.

Because these lawsuits have been filed only recently and the employers have declined public comment, actual details are not available. Accordingly, I will report the EEOC's side of the story based on its press releases and will "fill in" what I expect the employers' sides to be. I will then make my best prediction (i.e., "guess") based on that. In other words, don't take this seriously.

(Cue up Perry Mason theme song. Would that be a sweet ring tone, or what?)

Walgreen: The Case of the Pilfered Potato Products. (I wanted to entitle this one "All that and a bag of chips," but another blogger beat me to it.) This case has received more publicity than the others, but Walgreen has nonetheless declined to comment.

According to the EEOC, a cashier who was diabetic grabbed a store merchandise bag of potato chips worth $1.39 and ate them to stave off low blood sugar. She paid for the chips "as soon as she was able to do so." (In other words, she didn't pay for them promptly, even though she was at the cash register.) She was fired, presumably for stealing store product. As we all know, diabetes is now a "disability" within the meaning of the ADAAA. Walgreen should have accommodated her medical-emergency need for a bag of potato chips.

I expect Walgreen's defense to run something like this: As a retail employer, we have to be vigilant about theft of store product, aka "inventory shrinkage," which causes us to lose $X billion a year. This employee knew that theft in any amount, no matter how small, was ground for immediate discharge, and it's in our employee handbook, and we include it in new-employee orientation, and we have her signature on documentation showing that she was instructed about this upon hire. We were not aware that she was diabetic, but if she had problems with low blood sugar, she should have brought snacks with her to work so that she could nibble when she needed to do so. If this was unexpected, she should have eaten our chips and then promptly paid for them, since she was already stationed at the cash register and had her purse right there under the counter. If her purse was in her locker, she should have immediately notified the manager on duty or a co-worker that she'd eaten the chips and would pay for them as soon as she could get to her purse. She also could have placed a handwritten "IOU" in the cash register. She did none of these things, and we caught her on video eating the chips. She paid for the chips only after we confronted her about it, and at that point it was too late.

So, who wins? Assuming Walgreen can prove what I've just said, my vote is for Walgreen. On the other hand, if it turns out that the cashier really had no way to get to her money and no way to notify someone else that she'd eaten merchandise without paying for it, perhaps the EEOC has a chance.

McDonald's: The Case of the Despicable Demotion.

According to the EEOC, when a new company took over management of a McDonald's franchise in California, it demoted a floor supervisor who had cerebral palsy to janitor, cutting his pay and hours, even though the former supervisor was performing well.

I expect the franchisor's defense to run something like this: This employee's disability had nothing to do with his demotion. We got in there and found that the former franchisor had made a complete mess of things, and we had to make a lot of changes. We did a general restructuring, and this guy was only one of 20 supervisors we demoted. We offered to let him flip burgers or do fries, but he told us that the janitorial job was safer because of his condition (less risk of being splattered with hot oil). We explained to him that we didn't need a full-time janitor, but he chose that anyway, so we were like, Fine. Then he quit because he wasn't making enough money as a part-time janitor.

So, who wins? At this very preliminary stage, I would go with the EEOC. Regardless of what the law says, the burden will rest heavily upon the franchisor to prove that this individual was not demoted because of his cerebral palsy. If it can do so, and if its case is as I've predicted, then the franchisor should be able to win summary judgment. Otherwise, it's a jury trial, and the franchisor can expect to be creamed for (allegedly) picking on a guy with cerebral palsy who, at least according to the EEOC, was well liked by his bosses and co-workers and a good worker. A few years ago, Walmart was clobbered in a case where a pharmacy employee with cerebral palsy was demoted to collecting shopping carts in the parking lot.

Bank of America: The Case of the First-Day Firing

According to the EEOC, BOA hired a data entry clerk who was legally blind and then fired him after one day on the job without trying to accommodate him by offering, for example, a larger monitor, larger font sizes, or anything else. BOA knew he was impaired.

I expect BOA's defense to run something like this: Darn right we knew he was impaired, and we were fine with that. We know our obligations under the ADA, and we comply with them and make reasonable accommodations gladly. In fact, the individual who hired this guy was the same individual who fired him after his first day on the job, which proves that he was not discriminated against because of his disability. Regarding font size, all he had to do was go to "View" on the toolbar and select "Zoom In," and he could have had fonts as big as a house. We also would have been willing to provide a larger monitor if we'd needed to. But in this guy's case, he came to work and spent the whole day eating potato chips (albeit not stolen), talking to his girlfriend on the phone, and doing his nails. Based on that, we determined that he would not work out in this job.

So, who wins? Because of the "same hirer, same firer" rule (scroll to "Sign No. 1"), my money is on BOA. I think this defense is very likely to apply, just because the guy was fired so soon after he was hired. On the other hand, if the EEOC can show that Supervisor A hired the employee but that Supervisor B fired him without considering accommodations, then the EEOC may prevail.

Goodyear: The Case of the Woozy Worker

According to the EEOC, the employee was cleared by two physicians to work as a tire builder even though she had menorrhagia. After about a month on the job, she disclosed her condition to her supervisor and was terminated at some point afterward because of the company's "unfounded belief that she was substantially limited in remaining conscious and working."

I expect Goodyear's defense to run something like this: We understand our obligations under the ADA, and we comply with them. But get real. First, being conscious is an essential function of the job. Duh. This lady worked in an area with heavy machinery and hot, molten rubber, for cryin' out loud. She reported her condition to her supervisor only after she was put on a final warning for leaving her work area without authorization. It is not safe for a person who has dizzy spells to work around heavy machinery and hot rubber, and because of our production needs, we cannot let employees leave the work area whenever they feel the need to. Even though two physicians cleared her to return to work, she obviously did not feel that she was safe in this work environment, and under the circumstances we had reason to believe that she was a direct threat to herself and to her co-workers. We did look for other vacant positions that she might perform, but the only vacancies we had were in the front office, and she has no data entry skills and only a tenth-grade education, so she did not qualify.

So, who wins? This is a tough one to call. Goodyear's anticipated defense sounds pretty strong, but I made up almost all of it, so it's also possible that the EEOC is right. I will call this one a "draw" until we get more details.

 

In related news, it was reported yesterday that the EEOC has been appropriated "only" $359 million for fiscal year 2012, a cut of $7.3 million from fiscal year 2011. So maybe the EEOC will be a little easier to deal with in the future.

But probably not.

11 Employer FAQs (No. 11): Are pregnant employees entitled to reasonable accommodation?

Never . . . well, hardly ever. ("What, never? No, never! What, never? Well . . . hardly ever! He's hardly ever sick at sea . . .")

Our friends at the U.S. Equal Employment Opportunity Commission recently scored another big win in a pregnancy discrimination case -- actually got summary judgment against the employer, which is unusual. In this case, the employer apparently knew it had messed up and failed to contest the EEOC's motion with respect to two women's liability claims but did contest the liability claim of a third woman. The third woman's claim will be going to trial. 

The only federal anti-discrimination laws that require reasonable accommodation are the Americans with Disabilities Act, and Title VII as it applies to religious practices. (State laws vary, so be sure to check in your jurisdiction.)

Normal pregnancy is not a "disability" within the meaning of the ADA. Instead, pregnancy discrimination is governed by the Pregnancy Discrimination Act amendments to Title VII of the Civil Rights Act of 1964 and is considered a form of sex discrimination.

The law requires employers to treat pregnant employees the same as they treat other employees with temporary disabilities -- no better, and no worse.

If an employer does not offer light duty to anyone, then it does not have to offer it to employees whose pregnancies may be restricting them in the performance of their job duties.FAQ Round 11.jpg

However, if the employer offers light duty to employees with temporary disabilities (and many do), then the light duty would have to be offered on the same basis to pregnant employees. What about reasonable accommodations? (The answer after a word from our sponsor.)

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As we all know now, reasonable accommodation is not the same as light duty. For this reason, because pregnancy is viewed as a temporary condition, an employer would normally not have to offer reasonable accommodations for restrictions due to normal pregnancy. However, if the employer offered reasonable accommodations to employees with temporary disabilities . . . well, you know the drill. It would, of course, have to treat the pregnant employee the same way.

One more big "but": A woman who had a pregnancy with complications might become "ADA-disabled" because of the complications. If so, the employer would have to offer reasonable accommodations regardless of its light duty policy. Also, even "normal" pregnancy-related conditions -- including morning sickness and prenatal doctor visits -- qualify as "serious health conditions" under the Family and Medical Leave Act.

Employers should also be aware that "pregnancy" under Title VII is interpreted broadly, and also includes childbirth and other conditions and procedures related to pregnancy and childbearing.

One more noteworthy development relating to women's health -- it was reported last week that the Equal Employment Opportunity Commission is suing Goodyear Tire & Rubber under the ADA for allegedly discriminating against a woman who had menorrhagia (heavy menstrual periods -- if you want to know more about that particular medical condition, you'll have to ask your parents).

According to the reports, the agency is not contending that menorrhagia is a "disability" but is alleging that Goodyear discriminated against the woman because it "regarded" her as being disabled, whether she was actually disabled or not. According to the lawsuit, Goodyear terminated the woman for fear that she would not be able to safely work near heavy machinery. (Menorrhagia apparently sometimes causes dizziness.)

Here ends the 11-part series on Employer FAQs. Thank you for reading! Here are the other ten:

FAQ No. 1: What exactly is this "interactive process" that we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

FAQ No. 5: Is there any difference between light duty and reasonable accommodation?

FAQ No. 6: We don't have a union. Do I still have to display that new NLRB poster?

FAQ No. 7: Should the "ugly" be protected from discrimination?

FAQ No. 8: May I send an employee to our doctor to verify the need for a reasonable accommodation?

FAQ No. 9: When must I pay a non-exempt employee for travel time?

FAQ No. 10: How can I guarantee that I'll get a sexual harassment suit?

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Employer FAQs (No. 10): How can I guarantee that I'll get a sexual harassment suit?

UPDATED 9/13/11 (see below):

And, more importantly, what is it with The Price Is Right? It's a regular Peyton Place, for cryin' out loud.

Everyone is probably familiar with the sexual harassment allegations from a few years ago against game-show icon and former TPIR host Bob Barker. Barker wisely admitted to a consensual affair, and the harassment case went away.

Now another ex-TPIR beauty, Lanisha Cole, is alleging that her career went sour after one of the bosses began having a relationship with another model. Ms. Cole resigned in 2009FAQ Round 10.jpg and has now filed suit against the show's producers, two of whom are interestingly named Michael Richards and Adam Sandler but are no relation to Kramer or Billy Madison.

Barker's successor, Drew Carey, is not accused of any wrongdoing.

Among other things, Ms. Cole alleges that Happy Gilmore (actually, the "TPIR" Adam Sandler) burst into her dressing room while she was not fully clothed and began berating her in front of her fellow beauties for not having worn a microphone in a prior segment. (I know! -- I didn't think the women on the show were allowed to talk, either.)

Yes, I promise there is a point to this salacious gossip, and it ties in with FAQ No. 10: How can I guarantee that I'll get a sexual harassment suit? (But first, a word from our sponsor. Answer is below.)

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ANSWER: Have an extramarital affair at work. Not that I am alleging that Ms. Cole had an affair with Stanley Spadowski or Bobby Boucher . . . but her lawsuit was brought on by the alleged relationship between "Stanley" and this other model.

Gentlemen, the easiest way to get yourself accused of sexual harassment is to have an extramarital affair with a female co-worker. Unlike dating relationships between two single people, extramarital affairs always end very badly for someone. If you decide to stick with your spouse and end the affair, your ex-partner is likely to panic and seek vengeance. The easiest way for the jilted woman to get vengeance is to accuse you of sexual harassment.

Please note that I am not accusing only jilted women of being vindictive -- I am not -- but jilted men who are vindictive usually "act out" in other ways. (One of these days I'll have a post on workplace violence.)

Yes, men, if you admit to the affair, you will eventually be cleared of harassment. But you will have some very unpleasant explaining to do. I'm sure it was no fun for Bob Barker to have to face the Truth or Consequences. (See 9/13/11 update below.)

And, as Ms. Cole's lawsuit teaches us, you can be sued for sexual harassment even if the affair was with someone else.

PS - Funniest comment I've heard about this lawsuit is on the New York Daily News website, from evyeve67, and I quote: "Get a real job where ur brain is used Miss Cole. All u do is point at items." (Spelling and punctuation in original, of course.)

UPDATE (9/13/11): Time Magazine has the (rather extensive!) history of legal claims brought against TPIR over the years. According to Time, Mrs. Barker passed away in 1981, more than a decade before model Dian Parkinson sued Bob Barker for sexual harassment. (Hat tip to plaintiff's lawyer, blogger, and writer Donna Ballman.)

FAQ No. 1: What exactly is this "interactive process" that we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

FAQ No. 5: Is there any difference between light duty and reasonable accommodation?

FAQ No. 6: We don't have a union. Do I still have to display that new NLRB poster?

FAQ No. 7: Should the "ugly" be protected from discrimination?

FAQ No. 8: May I send an employee to our doctor to verify the need for a reasonable accommodation?

FAQ No. 9: When must I pay a non-exempt employee for travel time?

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11 Employer FAQs (No. 9): When must I pay a non-exempt employee for travel time?

Here are the rules, as simply as I can state them:

1. If actual work is performed, you've almost always gotta pay. 99.99999 percent* of the time. This is so, whether the work is performed at the office or factory, at a customer's or client's site, at the employee's home, in the employee's car, in a hotel room, at McDonald's, in a parking lot, in a dark alley, ANYWHERE. And, yes, "work" can include emails, text messages, and calls from cell phonesFAQ round 9.jpg.

*Not an actual scientific figure.

Actually, there is an exception for time that is "de minimis," which is time that would be compensable but where the courts allow employers to fudge because the amount is so trivial that it would be more trouble than it's worth to keep up with it. The determination of what is "de minimis" varies from one jurisdiction to another. Apart from that exception, an employer must always pay for time that the employee is required or "suffered" (allowed) to work.

If you flat-out forbid the employee from working, and she does so anyway, then you may or may not have a defense to payment. Even in this case, it's usually safer to pay the employee but take disciplinary action based on her violation of your direct instruction.

The rest of the rules apply to time that the employee is traveling but not performing any other work-related tasks:

2. Commuting time. Generally, the employer does not have to pay for time spent driving from home to the workplace (up to one hour each way). The rules get muddier if the commute is more than an hour each way. Assuming a commute of an hour each way or less, the employer does not have to start paying until the employee performs her first "principal activity of the workday," or the first task that is "integral and indispensable" to the first "principal activity."

(Say "integral and indispensable" three times fast - I dare you!)

3. Travel from one worksite to another. This time must be compensated, and it includes time spent driving from a central "reporting location" to the first site where work is actually performed.

4. Business trips. The employer has to pay for all travel time that occurs during the employee's regular working hours, even if the travel occurs on a non-working day. (For example, if Joe's regular work day is 8 to 5 Monday through Friday, and he travels on business from 8 to 5 on Saturday, that time has to be compensated.) If the travel occurs outside normal working hours, even if it's on a work day, the travel time does not have to be compensated. (For example, if Joe travels on business from 6 p.m. to midnight on Friday, then he is not entitled to compensation for that time.)

5. Special trips from home. If the employee has to leave from home to go to a special site, the first hour (each way) is generally non-compensable, but the travel time in excess of the first hour is compensable time.

6. Salaried does not equal "exempt." These rules apply not only to hourly employees but also to salaried individuals who are non-exempt, including (but not limited to) clerical employees.

Please note that there are exceptions and nuances to all of the above. This is a general summary only. And don't forget Rule No. 1 - "If actual work is performed, you've almost always gotta pay."

FAQ No. 1: What exactly is this "interactive process" that we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

FAQ No. 5: Is there any difference between light duty and reasonable accommodation?

FAQ No. 6: We don't have a union. Do I still have to display that new NLRB poster?

FAQ No. 7: Should the "ugly" be protected from discrimination?

FAQ No. 8: May I send an employee to our doctor to verify the need for a reasonable accommodation?

Don't forget to send me your own employer FAQs! And don't forget, if you vote for Pedro Employment & Labor Insider, all of your wildest dreams will come true.

11 Employer FAQs (No. 8): May I send an employee to our doctor to verify the need for a reasonable accommodation?

FAQ Round 8.jpgYou bet! You may, and it's strongly recommended unless you are comfortable with the opinion of the employee's doctor.

First, by sending the employee to the doctor, you can verify the need for the reasonable accommodation. (Honestly, this is not a big deal because challenging the existence of an employee's medical condition is a losing battle most of the time.)

Second, you can determine which types of reasonable accommodation are appropriate and have the best chance of working. This is a huge deal. Here are a few ways to make sure it works:

1. Make sure the doctor is an appropriate specialist. If the employee has a bad back, send her to an orthopedic surgeon, not an internist. If she has hypertension, send her to an internist, not an orthopedic surgeon. And so on and so forth.

2. Make sure the examination is "job related and consistent with business necessity." What does this mean? It means that if your employee is having, say, vision problems that are affecting his ability to do the job, you can't require him to get a complete physical or a colonoscopy. But you can require him to get an eye exam. And so on and so forth.

3. Make sure the doctor knows your workplace and knows what the employee's job entails. Written job descriptions are fine (although I think they're overrated). Even better are photos of the worksite, preferably with employees performing the job. Even better than photos are videos. Even better than videos -- if you think you will be using this doctor again, invite her to your workplace for an in-person tour. The more she knows your work environment and your jobs, the better her advice about reasonable accommodations will be.

4. Don't be chintzy. If you're going to require the employee to see your doctor, pay the bill. You have to, anyway. As the Equal Employment Opportunity Commission says (scroll down to Item 11), "If an employer requires an employee to go to a health care professional of the employer's choice, the employer must pay all costs associated with the visit(s)."

5. Be sure to provide the "safe harbor" disclaimer required by the Genetic Information Non-Discrimination Act. (Scroll down to the asterisk at the link for the full text of the disclaimer.)

6. Don't be worried that this violates the Family and Medical Leave Act, which requires that you usually accept the medical certification of your employee's health care provider. An examination to verify the need for reasonable accommodation under the Americans with Disabilities Act is not the same thing as an FMLA medical certification. Under the ADA, you have more flexibility to choose your own doctor. But the FMLA rule will still apply to certification of FMLA leave requests.

FAQ No. 1: What exactly is this "interactive process" that we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

FAQ No. 5: Is there any difference between light duty and reasonable accommodation?

FAQ No. 6: We don't have a union. Do I still have to display that new NLRB poster?

FAQ No. 7: Should the "ugly" be protected from discrimination?

Don't forget to send me your own employer FAQs! And don't forget, if you vote for Pedro Employment & Labor Insider, all of your wildest dreams will come true.

11 Employer FAQs (No. 7): Should the "ugly" be protected from discrimination?

OK, I admit it. This was not a "frequently asked question" until recently, after the New York Times ran a piece by a University of Texas economist who argued that the anti-discrimination laws should protect ugly people.

Since that time, this ridiculous highly creative suggestion has been blogged and tweeted about everywhere, so I would say that it now qualifies as a true "FAQ." In any event, I can't resist the opportunity to blog abouFAQ Round 7.jpgt it.

There are at least three reasons why this is one of the worst ideas ever. (Which isn't to say that it won't become the law someday):

1) It confuses cause and effect. "Studies have shown" that good-looking people make more money than homely people. I have no doubt that this is statistically true. But are these homely folks making less money because they're homely, or are they homely because they are making less money? I suspect (statistically speaking, of course) that the latter is more often the case. If you grew up in an affluent background, you are much more likely to have eaten nutritious meals, had regular fresh air and exercise, been able to afford to go to the doctor and the dentist for check-ups, worn braces to straighten your teeth, taken prescriptions for your teenage acne, and all of those other little things that help create an attractive adult (or minimize unattractiveness). Of course, that affluent, well-nourished background also means you are more likely to get good grades in school, go to a good college, continue your education beyond college, ace your SATs/GREs/LSATs/MCATs, and have connections that will allow you to get a good job or run a successful business. Not to mention that you will also be able to afford nice-looking clothes and good haircuts.

I admit that this is not fair, but if I'm correct, it shows that any "appearance gap" is probably a result of factors other than employment discrimination. And if so, then why burden employers with yet another anti-discrimination requirement, and one that is so nebulous and subjective?

2) Even if "ugly discrimination" were the cause of the "appearance gap," how in the world would an anti-ugly-discrimination law be enforced? Yes, maybe some people look so bad that everyone can agree that they're ugly. (Except their mothers.) But how about all those people who aren't ugly but aren't beautiful? Maybe they don't have enough hair. Maybe they're overweight, or skinny. Maybe they're the wrong height. Maybe they wear thick glasses. How do we draw the line between the less-than-ideal and the truly ugly? And, anyway, don't the less-than-ideal face "discrimination" all the time? And how do we distinguish between "ugly discrimination" and "making a less-than-favorable impression in a job interview"?

(I realize that this is so obvious it doesn't even need saying. Blame the professor and the NYT.)

3) We don't even need such a law. The ADA already protects individuals who are "regarded as" having disabilities, and the other laws protect against discrimination based on racial/ethnic/age-based/other appearance characteristics. A classic example of "regarded as" discrimination under the Americans with Disabilities Act that was given by the EEOC way back in the early 1990's involved a person who had a disfiguring scar on his face. Although he was not disabled in any respect, the EEOC said he could have a "regarded as" claim under the ADA if people treated him as if he were disabled.

In addition to the ADA, the other anti-discrimination laws would protect an individual from discrimination based on standards of attractiveness based on race, sex, nationality, age (this is a big one) . . . and even religion, if it applies (for example, in the case of a head scarf, facial hair, or a tattoo that was a requirement of one's religion).

The current standards set the bar on "ugly discrimination" high enough that it's possible to enforce it with some degree of consistency and objectivity. Anything lower is asking for trouble.

I cannot improve on fellow blogger Jon Hyman's take on it:

"In all seriousness, Professor [name deleted - I don't want to encourage him!], you got your name in the Sunday Times. Now go back to Austin and never let this silliness see the light of day again. Thank you."

OK. Rant over. Thanks for letting me share.

FAQ No. 1: What exactly is this "interactive process" that we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

FAQ No. 5: Is there any difference between light duty and reasonable accommodation?

FAQ No. 6: We don't have a union. Do I still have to display that new NLRB poster?

Don't forget to send me your own employer FAQs! And don't forget, if you vote for Pedro Employment & Labor Insider, all of your wildest dreams will come true.

11 Employer FAQs (No. 6): We don't have a union. Do I still have to display that new NLRB poster?

Happy Labor Day weekend! Over the next 6 business days, I'll have a series of short posts addressing common questions that employers have about the law. If there is an "FAQ" that you would like for me to address, please let me know in the comments box.

I may also have more in-depth postings as circumstances warrant.

Employer FAQ No. 6: We don't have a union. Do I still have to display that new NLRB poster?

Maybe. If you are covered under the National Labor Relations Act, then you have to display the new poster, which explains employees' right to join a union and engage in other activity protected by the NLRA. Unless you are a federal contractor, in which case, you don't.

Now, wasn't that easy?FAQ Round 6.jpg

There is actually a fairly simple explanation for this. Back in 2009, the Obama Administration began requiring federal contractors to post what we liked to call the "anti-Beck" poster.

(Now that I think about it, maybe the explanation isn't that simple.)

OK, OK, let me try again. See, back under the Bush Administration, federal contractors were required to post a notice telling employees that they had the right under Communication Workers v. Beck to withhold the portion of their union dues that went to support political and other activities unrelated to collective bargaining. We called this the Beck poster, for obvious reasons.

When President Obama came into office, he issued an Executive Order 13496 requiring federal contractors to post a notice that contained content that was much more "union-friendly" and, as it so happens, had content identical to the content of the new NLRA poster.

For that reason, federal contractors will not be required to post the new NLRB poster, which would say exactly the same thing as the "anti-Beck" posters that they already have up. But all other NLRA-covered employers will have to have the new NLRB poster up by November 14. (The NLRB poster is expected to be available on the Board's website beginning November 1.)

How do I know whether I'm covered by the NLRA? Generally, if you are a private employer in interstate commerce, you are covered. (Public employers, railway and airline employers, and agricultural employees are among the exceptions.)

What are all the ins and outs of the new NLRB posting? Here is a great print 'n' save by our own Kim Seten. It will tell you everything you need to know.

FAQ No. 1: What exactly is this "interactive process" that we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

FAQ No. 5: Is there any difference between light duty and reasonable accommodation?

Don't forget to send me your own employer FAQs! And don't forget, if you vote for Pedro Employment & Labor Insider, all of your wildest dreams will come true.