5 Ways Employers Make Plaintiffs' Lawyers Very, Very Happy

John Gallagher, a plaintiffs' lawyer, had a good posting last week on TLNT entitled "Can an Employee Be Terminated for Simply Surfing the Internet?"

The point of the article was that, although this seems to be a legitimate ground for termination on its face, it really isn't because everybody surfs the internet at work. Therefore, terminations for this reason make John very happy because he can argue that his client was singled out for a discriminatory or retaliatorysmiling lawyers.jpg reason. 

I have to admit that I've never heard of a real-life employer who terminated an employee simply for surfing the internet. In my experience, what they get terminated for is looking at porn on the internet, or gambling on the internet, or doing illegal downloads on the internet -- in other words, they are engaged in some type of "aggravated" internet misconduct that not everyone else does.

Be that as it may. John's post got me thinking about the things that employers do that bring joy to the hearts of plaintiffs' attorneys. I'm going to avoid the blatantly obvious ones, like "telling your subordinate to sleep with you or be fired," because this is a blog for grown-ups. Here are five mistakes that even good employers sometimes make:

5. Having "zero tolerance" for anything. Since I'm going in no particular order, I might as well start by riffing on John's post. You have a "zero-tolerance" rule against internet surfing at work. What, are you kidding? Even the CEO surfs the internet to check his stock prices or to see whether the weather will allow him to take his yacht out this weekend at Martha's Vineyard. A more prudent policy would be to ban excessive, immoral, or illegal use of the internet at work. "Zero tolerance" policies always result in injustices, which in turn result in lawsuits and big jury verdicts or, at least, humiliating news stories. (Remember those little kindergarten boys who got suspended or even expelled for "sexual harassment" when they kissed little girls? Do you want to be the butt of everyone's jokes like those schools were?)

One might say that I have zero tolerance for zero tolerance policies. Te-he.

4. Telling an employee you're "eliminating her job" when you're really firing her. I blogged about this a couple of weeks ago. First, it's wrong because it's dishonest and cowardly. Although you don't have to give her every gory detail about why she doesn't have a job any more, you owe her at least a brief explanation that is true. But even if you don't care about doing the right thing (and I know you do), you should care because plaintiff's lawyers will be all over you if you lie. Once you get caught in a lie like this, the door is open for the plaintiff's attorney to claim that your real motive was an illegal one . . . even if the termination was perfectly legitimate and you lied only to avoid hurting her feelings.

PS - It's ok to call a firing a "job elimination" if you and the employee agree in writing that this is what you are both going to call it. But you still need to give her the true reason.

3. Assuming you're complying with the wage and hour laws because you pay your folks just like everyone else, and you've done it this way for years. Noooooooooooo . . . First, the law in this area is so complex that the chances are very good that your peers are violating it. That means you're in trouble if you're just doing whatever they do. Second, the chances are even better that whatever you've been doing "for years" is at least partly wrong. It's no news that class and collective action litigation under state wage and hour laws and the Fair Labor Standards Act has been smokin' hot.

It's definitely a good idea to have a wage and hour audit so that you can fix any mistakes (and, believe me, there will be mistakes) before you become the target of a lawsuit or government investigation.

And, by the way, your chances of being targeted have increased dramatically now that the American Bar Association and the U.S. Department of Labor have formed a diabolical strategic alliance in which the ABA finds plaintiffs' lawyers who will take on the wage-hour cases that the DOL doesn't want to pursue.

2. Engaging in blatant reverse discrimination. Most employers know that "regular" discrimination is illegal and wrong, and they work very hard to avoid it. But what about the opposite? Not nearly as good, because many employers don't even know this is against the law. In fact, many believe they are required to sometimes discriminate against whites and males to satisfy their affirmative action obligations.

Admittedly, the law on reverse discrimination is confusing. The current Supreme Court standard in Ricci is convoluted and difficult to apply. That said, unless your company is under a consent decree to correct past discrimination, your best "legal" bet is actually to choose the most qualified person for the job (or terminate the least qualified), regardless of race, sex, national origin, color, religion, age, disability, etc. Who'da thought?

1. Er, um, like, letting your training slip through the cracks. Foregoing training in areas like harassment or discrimination has never been a good idea, but with the Supreme Court's recent "cat's paw" decision, it just got worse. Now employers can be liable for employment decisions that were influenced by a lower-level manager with a discriminatory motive. This decision makes it essential that all levels of management understand their legal obligations.

Make sure your "paws" know the laws.

These are my five -- you probably have some of your own. Please add to my list! 

Comments (4)

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Clinton Perkins - March 30, 2011 9:45 AM

If you look at the other side of the coin, termination for internet surfing could be justified if it breaks established policy and particularly if it affects work performance. Browsing the internet, unless it is needed as part of someone's job responsibilities, means it is time spent NOT doing what they're supposed to be doing. Also, define "surfing"...there is a difference between using the internet as a legitimate work tool vs pure entertainment or personal interests.

Robin E. Shea - March 30, 2011 1:42 PM

I completely agree, Clinton. My point was that just about everybody who has access to a computer at work spends some time doing non-work-related activity on the internet, whether it's shopping, checking the news or weather, or reading e-mails from their kids. I recommend allowing "reasonable" personal use of the internet and, of course, prohibiting any illegal use. That leaves the door open for the employer to take action as needed against employees who spend excessive amounts of time on the internet, to the point that it interferes with their work performance.

Buck - January 27, 2013 4:16 PM

I was terminated just before Christmas for what the company called "excessive use" of the internet. I am a Union employee, and the company jumped past all levels of the disciplinary process spelled out in our contract, straight to termination. My case will go to arbitration now.
I was reported by a coworker around the same time that I had just been awarded Employee of the Month. I work with guys who can be very petty and jealous, are very clannish and need to be in their little clique. So, in the attempt to get me in trouble, they ended up getting me fired because of the company's draconian policies regarding what they perceived as mischarging of my time worked.
My direct manager and his boss both are on record saying that my production and quality were not affected by my internet use. I have alot of down time where I use my hearing to monitor my work, sometimes up to a full days shift.
So, I guess I will wait and see how the Arbitrator rules.
My question is, what would my legal recourse be if the ruling goes against me?

Robin E. Shea - January 28, 2013 4:29 PM

Hi, Buck. I'm sorry about what happened. Generally, a labor arbitrator's decision is final -- although you may technically have some recourse in court, it's very hard to get an arbitrator's decision overturned. (And that is the case whether you're the employee or the employer.)

That said, a lot will depend on the language of the collective bargaining agreement that applies to you. The best place for you to get a specific, definitive answer would be from your union because they'll know what your contract says and how it has been applied in the past.

All the best,
Robin

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