What employers with international operations can learn from Secret Service sex scandal

"Ai, ai . . . ai, ai . . . have you ever danced in the tropics,

In that lazy, hazy, like

Kind of crazy, like

South American way?

"Ai, ai . . . ai, ai . . . have you ever kissed in the moonlight,

in the grand and glorious,

gay notorious*

South American way?"

*Those really are the words to the song.

Down South America Way, © Warner/Chappell Music, Inc., EMI Music Publishing.

Oh, those wild and crazy Secret Service agents. It's bad enough that they patronized ladies of the evening while they were on the presidential security detail to Colombia.

Gives a whole new meaning to the term "secret service," doesn't it?

But it's even worse that one of them allegedly promised a lovely young señorita named "Dania (last name unknown)" that he'd pay her $800 USD . . . but then, after she'd acted in reasonable reliance on his promise to her detriment, told her he was drunk when he promised her the $800 and offered her $30 instead.

The stupidity of THAT, my friends (if true), is astounding. And as we all know, the dispute about sums dueCarmen_Miranda_in_The_Gang's_All_Here_trailer_cropped.jpg and owing caused a row in the hotel lobby, which caused law enforcement authorities to be summoned, and next thing you know we have 11 Secret Service guys being placed out of service. One has already "retired," and one has been fired (and reportedly plans to sue). Another chose to resign. The other eight are still being investigated.

Employers with international operations tell me that this kind of thing is a real problem in two ways. First, we have the "Secret Service syndrome" - normally sober-minded Americans go to another country that is less . . . Puritanical* than the U.S.A. and, next thing you know, they're wearing lampshades on their heads and engaging in other shenanigans that I am too delicate to recount here and that they'd never dream of engaging in here at home.

Secret_Service_agents_stand_guard.jpg

*DISCLAIMER: Use of the adjective "Puritanical" is not intended as an endorsement of sexual harassment or other abuse, prostitution, or any other segment of the sex industry.

Second is the flip side -- I'll call it the "Dominique Strauss-Kahn syndrome." Foreign nationals from less . . . Puritanical countries come to the United States and think all the behavior that is acceptable (or at least winked at) at home is A-OK here, too -- like going to prostitutes, or kissing or pinching attractive female co-workers as a "compliment," or succumbing to the irresistable charms of the hotel maid. (Actually, Strauss-Kahn is under investigation in Europe, now, too.)

American Gothic.Grant_DeVolson_Wood_-_American_Gothic.jpgDid you know that in many countries, sexual harassment is not against the law, or is a new concept? It's a fact!

So if you have employees who do a lot of international travel as part of their jobs, or you have foreign nationals coming to work here, make sure they understand the risks of behaving badly, whether it's in the U.S. or somewhere else. Your harassment training should be tailored to your workforce, and if you're "international," you should make sure that your foreign employees understand how things work here (which they may honestly not know unless you tell them -- in my experience, folks from other countries are shocked to find out how . . . Puritanical we are here) and, for everybody, the risks of bad behavior to their families and their jobs.

I'd sure hate to be one of those 11 Secret Service agents having to come home and face the Missus. Not to mention the President of the United States. Ugh.

Barack_Obama_20110501.jpgPhotos and art from Wikimedia Commons (public domain).

You may know where the bodies are buried, but that doesn't mean you can sue your employer for retaliation

Here's a strange little case for ya . . .

A loss prevention manager for a major retail store chain -- we'll call her "Loretta" -- had some performance issues in the past but was only five days away from the satisfactory completion of a performance improvement plan. She and a male loss prevention partner were called to investigate a sexual harassment complaint. During the investigation Loretta and her male partner believed that the victim was "holding back." They agreed that Loretta should interview the victim alone. Apparently in response to some leading questions, the victim told Loretta that her supervisor had raped her, and more than once. The victim said that she did not want her husband to know and did not want to go to the police.

Loretta and her partner reported all of the above to their bosses, and Loretta strongly recommended that the company report the alleged rapes to the police. The company declined to go to the cops because the victim didn't want that, but they immediately suspended and eventually fired the alleged harasser/rapist.

Despite this prompt action, Loretta continued to insist that the company go to the police. The company continued to refuse to do so. Loretta was terminated shortly afterward -- according to the company, Loretta violated company policy by interviewing the victim alone, and by asking the victim leading questions.

Loretta, unsurprisingly, sued for retaliation.

So, who wins?

Classroom.jpg

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A Valentine's Day bouquet of sexual harassment cases

Ah, February! The month of love! Of course, if you're a lawyer, you see the worst of humanity and never get to hear about true, faithful, honorable, self-sacrificial love -- sexual harassment is as close to "love" as we ever get. (See, you thought lawyers were just jerks - now you feel sorry for us!)

Valentine Candy-hearts.JPG

So, in honor of St. Valentine's Day, this is the best I can do. Here are three recent sexual harassment cases, each with a moral for employers. That's three cases, and three morals.Herman_Cain_by_Gage_Skidmore_2.jpg

Hey! Did you know that 3 x 3 = 9? And three 9s = 9-9-9? I miss Herman Cain!

Here comes Doctor Love! In the first case, the plaintiff, a nurse, had an affair with a married doctor. She admitted that, while the affair was going on, she told everyone in the world about it, and she and the doctor had some "encounters" in the workplace. He promised that he was going to leave his wife, but finally admitted that he'd been lying about that, so the plaintiff told him to hit the road. (Or, did she?)

The plaintiff now told everyone in the world that the relationship  was over, but her beloved doctor, holding fast to the hope that he could continue to have his cake and eat it, too, kept sending her romantic text messages and trying to touch her. As the court tactfully put it, "As a result, she sometimes avoided him at the office." (Emphasis added.) She apparently had an opportunity to transfer to another department away from him but turned it down.

Finally, the plaintiff sent a letter to her employer saying she wanted to continue working with "Doctor Love" but only in a professional way. She said that she wanted to be treated "as any other employee . . . no better and no worse."

The employer brought in an attorney to investigate her allegations of "sexual harassment," and then offered her two choices: quit, or be fired for disruptive behavior and having sex on the employer's premises.

The nurse chose to be fired (the doctor was fired, too), and she brought a number of claims against the employer, including sexual harassment, sex discrimination, and retaliation. The court granted summary judgment to the employer, saying that the doctor's post-breakup text messages were not objectively harassing even though they might have been annoying and "distressing." (The decision quotes the messages, and they really do seem fairly tame in the context of a breakup.) There was no retaliation, the court said, because a "plan" to get rid of her was not an adverse employment action. She lost on her other claims because she didn't even address them in her response.

MORAL: I actually have two morals from this case: a moral for women, and a moral for men. (Roles may be changed as appropriate.)

Ladies, if you get mixed up with a married man who lies to you about getting a divorce, call him a cad and dump him, but don't accuse him of sexual harassment if he didn't sexually harass you. And by no means sue your employer, an innocent bystander, for the consequences of your folly. If you don't care about doing the right thing, care about the fact that you will lose your case because all of your co-workers, who know you were having a consensual affair, will testify against you. Better to shake the dust from your feet and move on. Remember how happy Kirstie Alley was after she forgot about that rotten George Segal and married John Travolta? Do that.

Gentlemen, I've said this before and won't ever stop: 99.9 percent* of sexual harassment lawsuits result from a failed extramarital affair. Like our "Doctor Love," by having an affair at work you may make yourself vulnerable to a lawsuit, lose your job, and have to drop out of the presidential race (or at least have a severe gender gap in support for your candidacy). You will also have some explaining to do at home. Always remember that "a relationship is like a porcelain nail. If it breaks, you can put it back together again but it will never be the same unless you make a commitment and don't sleep with nurses!"

*Completely made-up statistic, but true nonetheless.

Lewdity and crudity, but no dudity. In our second case, the plaintiff, a female, had been friends with a co-worker, also female, who was sometimes an "acting" supervisor. At some point the friendship ended. The acting supervisor (we'll call her "Doris") was undisputedly lewd and crude (since this is a family blog, I won't give the gory details here, but you can read the decision if you must). The plaintiff was not squeaky clean either, and had talked about her sex life to Doris, and had been reprimanded for sending an inappropriate cartoon email, but this all occurred while the two women were still friends. After numerous complaints by the plaintiff and others, the employer suspended Doris for "mooning," and when she returned to work, the plaintiff didn't have to work with her any more.

Full_Moon_Luc_Viatour.jpgProblem solved, huh? No! The plaintiff sued the employer anyway, for sexual harassment under federal and Kentucky state law. The employer moved for summary judgment, but the court is allowing the case to go to trial. Although the plaintiff's conduct hadn't been exemplary, it was far less severe than Doris's conduct. And, even though Doris was a sleaze with men, too, the evidence indicated that she was much, much worse with women. There was even an issue of fact regarding whether Doris was a "supervisor." And, because of the numerous complaints by the plaintiff and others about Doris's behavior, most of which were pooh-poohed by the employer, the court found that the issue of the employer's response should go to a jury.

MORAL: Same-sex harassment can be just as severe as opposite-sex harassment, and sometimes worse. Employers, minimize or ignore complaints about this type of behavior at your peril. Also, don't be afraid that you'll be guilty of "discrimination" if you take appropriate action against an alleged harasser who is gay. The laws against sexual harassment apply to everyone.

Even an exotic dancer has the right to say no. In our third case, the plaintiff worked at a convenience store and was aggressively pursued by her store manager. When she declined his advances, he cut back on her work hours, allegedly "forcing" her to get a second job as a part-time exotic dancer. His advances and retaliatory behavior escalated, her complaints to higher management were ignored, and she was finally fired for taking money out of the cash register (she said she was only making change) and closing the store for 10-15 minutes (she said it was necessary for safety reasons).

After she sued the employer for sexual harassment, the employer tried to argue that her boss's bad behavior was based on her "exotic dancer" job, not sexual harassment. Nice try, said the court. First, there was Asian Dancers.COLLECTIE_TROPENMUSEUM_'Padjogé'_danseressen_te_Maros_Celebes_TMnr_10003470.jpgevidence that the behavior began before she got the job as an exotic dancer. (Remember she said she took the dancing job because he cut back her work hours at the store after she rejected his advances.) Second, his behavior was clearly based on her sex, whether it started after or before she she became a dancer.

However, the defendant did get summary judgment on her state-law tort claims because, under Maryland law, sexual harassment is not in the course and scope of employment. (In many states, these claims would also have been allowed to go to trial.)

MORAL: I have two morals from this case, too.

To all sleazebags, nobody -- but nobody -- is "fair game." Don't think that somebody's part-time or past employment, style of dress, choice of significant others, or sexual past means they're "available." Even if she's slept with everyone at your office and you can definitively prove it (doubtful, but just for the sake of argument), she still has the right to say no to you. If she says no, let it go, and treat her the same way you would treat any employee that you aren't trying to hit on.

To employers, even employees with a "history" can have valid complaints of sexual harassment. Don't ignore or minimize harassment complaints for any reason, including but not limited to any of the reasons listed in the preceding paragraph. Take all allegations of harassment seriously, respond to them promptly, investigate them thoroughly, and take the action that is appropriate under the circumstances.

Now go out and buy your true love some flowers (from a florist, not the supermarket), and have a happy Valentine's Day!

This week in labor and employment law - Marx Brothers Edition

Marx_Brothers.public domain.jpgIt's been another zany week or so in the world of labor and employment law, rivalling Groucho, Harpo, Chico and Zeppo. Here are a few items that jumped out at me. (Each subhead is a line from a Marx Brothers movie or the title of a Marx Brothers movie. Answers at the end.)

"Hurry up, or you'll be late for jail!" Pepsi Beverages (formerly Pepsi Bottling Co.) agreed to a pre-litigation settlement of $3.13 MM to resolve charges that it considered arrest records in making hiring decisions, which, according to the U.S. Equal Employment Opportunity Commission, meant that approximately 300 otherwise-qualified African-American applicants were rejected. The rejected applicants will be offered positions with the company as part of the settlement. The EEOC is on record as strongly opposed to the use of virtually any criminal background information in connection with employment decisions. However, it appears that the company was using arrest as well as conviction information, which has been a no-no for a long time, and was flatly rejecting anyone with a "history" instead of considering the impact of the conviction on the particular job . . . another no-no. The company has agreed to revise its employment policies as part of the settlement.

Horsefeathers. A federal judge in Chicago denied a motion to compel in a class action filed by the EEOC against carrier DHL, alleging widespread racial segregation in job assignments. DHL requested detailed information and documents from each class member about subsequent employment, as well as personal medical information. The judge denied the request for information about subsequent employment because the EEOC had abandoned its claim for back pay or front pay -- therefore, that information was not "reasonably calculated to lead to the discovery of admissible evidence." Although the EEOC was seeking compensatory damages for emotional distress, the judge held that the medical information did not have to be produced because the agency was seeking only "garden-variety emotional distress" based on humiliation, embarrassment, and the like. Not all courts have bought this "garden-variety emotional distress" argument. Some have found that if a plaintiff pursues an emotional distress claim, he or she has opened the door to discovery of evidence regarding her medical, mental, and emotional condition.

"The party of the first part shall be known in this contract as the party of the first part." National Labor Relations Board Chairman Mark Pearce and now-ex-Member Craig Becker invalidated an arbitration agreement that precluded employees individually from pursuing class or collective actions. (Member Brian Hayes, the only Republican on the Board at the time, had recused himself.) Pearce and Becker said that the agreement interfered with employees' rights under Section 7 of the National Labor Relations Act to "engage in . . . concerted activities for the purpose of collective bargaining or other mutual aid or protection . . .." Significantly, the employer was non-union and the agreement was not collectively bargained. The two-member panel invoked the same "protected concerted activity" clause that has been used against non-union employers who crack down on employees who use social media to rant about their employers.

Monkey Business. Speaking of the NLRB, President Obama and the Republican members of Congress have been in quite a battle over recess appointments. Yesterday the U.S. Department of Justice released an internal memorandum that supported the President's position. A recap: As we have reported before, Member Becker's recess appointment to the NLRB expired at midnight December 31, and his last day at work was January 3. Becker's departure left the Board with only two members (Pearce and Hayes) and three vacancies, and the Supreme Court has said that a three-person quorum is necessary for Board action. In an attempt to prevent Obama from making more recess appointments, the Republicans held pro forma sessions every three days during their holiday break. No business was conducted during the pro forma sessions, which lasted about one minute each. Technically, this meant that Congress was not "in recess" for the whole break and that Obama therefore would not be authorized to make any recess appointments. However, Obama outmaneuvered the Republicans (for now, anyway) and, armed with the DOJ memorandum, which declared the pro forma sessions a technical maneuver that could be ignored, made recess appointments to fill the three vacant positions. Legal challenges are sure to ensue. Bring your popcorn.

"Hail, hail Freedonia, land of the brave . . . and . . . free!" In a nice victory for religious employers, the Supreme Court unanimously held that there is indeed such a thing as a "ministerial exception" to the federal anti-discrimination laws arising from the Establishment and Free Exercise clauses of the First Amendment, and that it applies to people other than the clergy. The plaintiff in Hosanna-Tabor Evangelical Lutheran Church and School v. EEOC was a teacher who was formally considered a "minister" in the church and taught religion and led devotions and worship services, but who spent the majority of her time teaching "secular" subjects. She alleged that her employment was terminated in retaliation for exercising her rights under the Americans with Disabilities Act. Although many lower courts had recognized the ministerial exception, the Supreme Court had not addressed the issue. The EEOC and the government had argued unsuccessfully that the exception was unnecessary. The decision means that, if a court finds that the ministerial exception applies to a case, the case will be dismissed. (Religious employers who are not Protestant Christians will be particularly interested in the concurring opinion by Justices Samuel Alito and Elena Kagan -- not a combination you see every day! -- in which they provide an excellent discussion of how the exception should apply to employees who perform religious functions but are not "ministers.")

"I'll see my lawyer about this as soon as he graduates from law school." The U.S. Court of Appeals for the Sixth Circuit affirmed summary judgment in a lawsuit filed by a library employee of Ohio State University who alleged that he was ostracized and constructively discharged after he recommended a "freshman-reading" book that had a chapter describing homosexuality as aberrant behavior. The Court found that the plaintiff had waived his claims for damages by first having filed a state-court lawsuit. (Under Ohio law, this results in a waiver of the right to recover damages in any other forum.) His First Amendment retaliation claim was subject to dismissal because, although his speech pertained to a matter of public concern, he spoke in connection with his job duties and not as a "citizen." He also could not establish "adverse action" because both his dean and his immediate supervisor had supported him, even though many of his peers were vocally critical of him and had called for his termination. Finally, the Court rejected his claim that the OSU sexual harassment policy was unconstitutionally overbroad and vague.

 

MARX BROTHERS TRIVIA:

"Hurry up, or you'll be late for jail!" A Night at the Opera, 1935.

Horsefeathers, 1932.

"The party of the first part shall be known in this contract as the party of the first part." A Night at the Opera, 1935.

Monkey Business, 1931.

"Hail, hail, Freedonia [etc.]" Duck Soup, 1933.

"I'll see my lawyer about this as soon as he graduates from law school." Duck Soup, 1933.

Employment law leftovers: Best of 2011, what's up for 2012, and resolutions

After a great holiday feast, isn't it fun just to eat the leftovers? Like a nice, cold roast beast sandwich with a wedge of leftover pie? Yum!

leftover pie.jpgHere are some great labor and employment blog "leftovers" from the holidays that I hope you will enjoy as much as I did, followed by a few new year's resolutions for employers and employees. Please add to my list!

In case you were chillaxin' last week and missed it, here is a link to my 2011 labor and employment year in review. With President Obama's recess appointments (thanks to Eric B. Meyer of The Employer Handbook), it's already getting stale, so hurry up and eat!

More tasty cold stuff from around the internet:

The Evil HR Lady tells you how to know if you are the "Kim Jong Il" of your company. Funny, and good advice, too.

Daniel Schwartz of the outstanding Connecticut Employment Law Blog uses his Magic 8 Ball to let us know what to expect in the world of employment law in 2012.

And Donna Ballman of Screw You Guys, I'm Going Home uses the magic 8-ball app on her iPad to make her 2012 predictions from a plaintiff's perspective. Donna, you are so high-tech!

Philip Miles of Lawffice Space shares with us his Top 5 Employment Law Cases of the Week for 2011. If you ever wanted to know about "Crazy Bi**h Bingo" (and who doesn't?), be sure to check Philip out!

Here's a favorite from Jon Hyman of Ohio Employer's Law Blog: Resolve this year to properly handle no-fault attendance policies. Since the $20 million EEOC/Verizon settlement, this is more important than ever.

OK, is that tryptophan kicking in yet? But, wait! Don't get too comfy, because now it's time for some employment New Year's resolutions:

1. If I am an employer, I will make sure all of my supervisors and managers have harassment fat guy eating salad.jpgtraining this year. At a minimum, the training will cover harassment based on race, national origin, religion, disability, and age, as well as sex. If my state or company policy prohibits other types of harassment, I will be sure that those types are covered as well.

2. If I am an employee, I will refrain from using social media to bad-mouth my boss, my company, my co-workers, or my customers . . . even if the National Labor Relations Board says it's legal for me to do so.

3. If I am an employer, I will review my attendance, medical leave, and reasonable accommodation procedures to make sure that they comply with the Americans with Disabilities Act. If they don't, I will make the appropriate changes right away. No procrastination!

4. If I am an employee, I will show up for work on time every day unless I have a very good reason not to, and I will give my employer a fair day's work for a fair day's pay, with no "drama."

5. If I am an employer, and if I haven't done it recently, I will have a wage-hour audit in 2012 to ensure that my employees are properly classified as exempt/non-exempt, that the non-exempt employees aren't working off the clock, that I'm not violating child labor laws (especially if I'm in the food or hospitality industry), and that I don't have any employees whom I am improperly treating as "independent contractors." If it turns out that I'm doing anything wrong, I will promptly fix it. No dawdling!

6. If I am an employee, I will comply with my employer's rules about appropriate behavior at work, including but not limited to rules pertaining to honesty, harassment and bullying, and safety.

7. If I am an employer, I will make sure that I am in compliance with the Genetic Information Non-Discrimination Act, and in particular that I am providing the "safe harbor" language whenever I sent one of my employees to the doctor.

8. If I am an employer, I will re-familiarize myself with the concept of "retaliation" and consult with an attorney whenever an employment decision looks like it may be close to the line. I will not wait until after the damage has been done.

Ugh. And this post started out so nice. Please add any resolutions you think employers or employees should make this year. And a safe and prosperous 2012 to you all!

Happy *hic* New Year! 2011 labor and employment law year in review

What a year, am I right or am I right? Here is a catalog of the major employment and labor law developments from 2011. And, just to keep it entertaining, I've started off each month with a weird but true off-topic story that was in the news that month. Many thanks to Drudge Report archives for the strange stuff. Thanks also to Esquire magazine's annual Dubious Achievement Awards (sadly, discontinued in 2008) and Dave Barry's Year in Review, both of which I am ripping off paying homage to.

Now, fix me a drink, will ya? We have a lot to talk about.

JANUARY

Ah-choo! Some teenage burglars stole an urn that contained the cremated remains of a man and two great Danes. The teens, obviously not criminal masterminds, snorted the ashes, believing them to be cocaine

and . . .

"He*l, they're all disgruntled. I ain't runnin' no da*n daisy farm!" The EEOC reported that for fiscal year 2010 it received a record number of charges, and that retaliation charges surpassed race discrimination charges for the first time in history.

Express yourself. The U.S. Department of Labor issued guidance on its "lactation accommodationLounge Lizards.jpg" provisions in the Patient Protection and Affordable Care Act (aka "Obamacare") and requested feedback from the public.

GINA: It's more than just a pretty name. The Genetic Information Nondiscrimination Act, which prohibits the acquisition, use or disclosure of "genetic information," which includes family medical history information, took effect.

Nice family. I'd hate to see somet'ing happen to 'em, ya know? The Supreme Court held in Thompson v. North American Stainless that the Title VII anti-retaliation provisions extend to fiances and other significant others of the person who engages in legally protected activity.

FEBRUARY

"Of course, you realize this means war." Uber-disgruntled ex-employee Charlie Sheen declared war on his former employers CBS and Warner Brothers.

and . . .

Another county heard from. (Or is it "country"?) Constangy, Brooks launched the most-excellent Employee Benefits Unplugged, which covers income tax, executive compensation, 401(k) and 403(b) plans, fiduciary compliance, and Department of Labor and Internal Revenue Service audits. All of the attorneys in the firm's Employee Benefits Practice group contribute, but the Chief Blogmistress is Jewell Lim Esposito from the firm's Fairfax, Virginia office.

cars in snowstorm - January.jpg

MARCH

I hate to say "You can't make this stuff up," but you really can't make this stuff up. A New York man who had a court appearance on a DWI charge showed up with an open can of beer and (allegedy) was carrying a bag with four more cans of beer. The man, who had prior DWIs, was jailed with no bail.

and . . . 

At the stroke of a pen, entire nation becomes disabled. The EEOC issued its Final Rule interpreting the Americans with Disabilities Act Amendments Act.

Make sure your "paws" know the laws. The U.S. Supreme Court found in Staub v. Proctor Hospital that an employer could be liable under a "cat's paw theory" for employment decisions that were influenced by a supervisor or other member of management who had an unlawful motive.

APRIL

Study: Members of Congress give each other much less grief than they deserve. A Harvard professor conducted a study that concluded that members of Congress spent 27 percent of their time taunting each other.

and . . .

Life begins at Concepcion. The U.S. Supreme Court found in AT&T v. Concepcion that arbitration of class claims was ok and consistent with the policy underlying the Federal Arbitration Act. The Concepcion decision overruled the interpretation of the California courts that class claims could not be arbitrated.

OFCCP starts pilin' on. The Office of Federal Contract Compliance Programs issued a proposed rule regarding the obligations of federal contractors to recruit and hire veterans. Although the desire to helCrocuses - April.jpgp veterans is laudable, the rule would impose significant compliance burdens on federal contractors.

Nothing could be finah . . . The NLRB filed a complaint against Boeing Corporation for opening a production line in North Charleston, South Carolina, instead of the outskirts of Seattle, Washington, where most of its production was located. The Board alleged that the move to right-to-work South Carolina was the company's unlawful attempt to avoid dealing with the International Association of Machinists, which had carried on a number of strikes at the Washington State facility over the years.

MAY

Cannibal Lecter. A man ran an internet ad seeking someone "who would agree to be killed, cooked, and eaten." A Swiss man answered the ad, thinking it was just a fantasy game, but after talking with the "cannibal" on the phone, determined that he was deadly serious. (Tehe. Get it?) The would-be "meal" called the police, who answered the ad undercover and foiled the banquet.  

and . . .

"I'm a victim of soicumstance!" (Probably true.) Bruce Raynor, President of the Workers United affiliate of the Service Employees International Union and International Executive Vice President of the SEIU, was forced out of both positions after being charged with filing misleading expense reports. Raynor, a labor leader for 38 years and who had been president of UNITE and UNITE HERE for eight years before joining Workers United, contended that he was a victim of SEIU politics.

Kiss our apps! The U.S. Department of Labor launched its wage and hour recordkeeping app (at link, scroll down to "Email your timesheets directly to Big Brother!") for iPhones and iPods, with a promise to develop counterparts for Androids and Blackberrys.

Labor pains. The NLRB sued the state of Arizona over a constitutional amendment that protected the right of employees to have secret ballots in union representation elections. The Board contends that state constitutional amendments like Arizona's are preempted by the NLRB. It has also sued the state of South Dakota for the same reason.

Your money, or your life. The OFCCP proposed changing the scheduling letter that it sends to federal contractors who are being audited. The changes would require contractors to provide detailed, individualized information about employees' compensation, among other proposed changes.

 

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10 things an employment lawyer never wants to hear

UPDATE: Daniel Schwartz of Connecticut Employer Law Blog has made some excellent additions to the list below. We could go on like this all day! Check it out.

My friend and employee/plaintiff's lawyer, Lee Smith of Atlanta (who does not have a web page, and who neither blogs nor tweets!), has been corresponding with me about the words that no employee's lawyer ever wants to hear from a client. I thought it would make a great blog post, and I'll follow with five from the employer's side.

Here are Lee's top (or should I say, "bottom"?) five from the plaintiff's perspective, with his commentary:Guy covering ears.jpg

5. (A call from out of town) "I'm calling you because all the lawyers here are in my employer's pocket."  I usually translate this as, "I have shopped this case all over, and nobody thinks I can win."
 
4. "My supervisor hates me and is nasty to me.  I am miserable at work."  I can sympathize with those afflicted with abusive bosses, but personal animus is not actionable under the law, although I once had a case where the supervisor, motivated by dislike for the employee, harassed her into multiple epileptic seizures, and we did get paid on that.
 
3. "I have this letter from the EEOC from a couple of months ago, and it says I have ninety days to file a suit."  Again, that might be a case of shopping around and not finding a lawyer, or it might be a lack of attention.  Either way, it's bad news getting caught two weeks away from the time bar.
 
2. "My employer will never let this go to court."  Oh, yes, he will.  In a cocaine heartbeat.  No employer will permit itself to be blackmailed (unless the employer is Herman Cain).  Employers know that if they give in to one, there will be a line from now to Saint Swithin's Day of unhappy employees with hands like first basemen's mitts that are out.
 
1. "I don't care about the money, I just don't want this to happen to anyone else."  Translated: "I know I have a bad case, but I just want to cause the employer some grief."  Being plaintiff in a lawsuit is hard work, and these people will bail on their lawyer.  Try getting them to work with you on interrogatory responses or preparing them for a deposition.

 

Thanks, Lee! In an effort to be "fair and balanced," here are the top five things an employer's lawyer hates to hear (list and comments that follow are mine):

5. (In a harassment case) "Err . . . when did we last have harassment training? We haven't been quite as good about that as we should have." Employers, please don't let your harassment training slip through the cracks. We know the economy is bad and many of you are fighting to survive. Even so, harassment training is a good investment -- not only will it flush out and allow you to informally resolve issues, but it will also earn you points with the EEOC or in court just for having done the training. Of course, it's also required by law in some states.

4. "We have an internal grievance procedure, and our decisions have been upheld every time." Sounds great, huh? Well, no. Not every employment decision is fair, even when the employer tries to do the right thing. Nobody's perfect. Therefore, some overturned employment decisions is actually the sign of an effective internal grievance procedure. Otherwise, it just looks like a rubber stamp for management.

3. "How does the employee know the rule? Trust me. He knows." I love this one. In defense of the employer, it's probably true more often than not. However, you will never be able to get the employee to admit that he knew it if the rule isn't in writing. And if you don't have it in writing, you won't be able to defend yourself if the employee "forgets" what he "knew."

PS-If your workforce speaks a language other than English, be sure your rules are communicated in the employees' language. A rule published only in English where your workforce is non-English-speaking immigrants (legal, of course!) from Ubeki-beki-beki-beki-stan-stan is not going to help you much.

2. "Well, no, nothing is documented, but she knows. If I've told her once, I've told her a million times." This is related to No. 3, but No. 3 relates to communicating employer expectations, and No. 2 relates to communicating that the employee has committed a specific violation of a standard. Informal counseling is swell. But after the 299th informal counseling, please do yourself a favor and start some documented progressive discipline. You know you will (rightfully) become fed up by occurrence no. 301 or so, and if you haven't documented, you will have no evidence that you ever addressed the issue with the employee before you fired her.

1. "No, we didn't think about how we treated 'similarly situated' employees. Each employee stands on his own." This is my worst nightmare, and unfortunately, it is a nightmare that occasionally comes true. Any time an employee is disciplined (or "coached") about poor performance or disciplined for a rule violation or bad behavior, HR 101 teaches that the decisionmaker should make sure that the employee is being treated essentially* the same as other employees who committed similar violations. (In the labor world, this is known as "following past practice.") "That which we call a rose/By any other name would smell as sweet" -- whatever you call it, it ensures that you are being consistent, which will help you defeat a claim of discriminatory or retaliatory treatment. The same principle should apply to compensation decisions, by the way.

*Sometimes an exception to the rule is justified, but the best way to make an exception is (1) to know beforehand that you're making one, and (2) to document why you made it.

BONUS -- EMPLOYER DISHONORABLE MENTION: "Don't we have employment at will in this state? Doesn't that mean we can fire an employee for any reason?" No, it doesn't. I've harped on this enough in the past, so I'll let this one go.

Employment law cornucopia - happy Thanksgiving!

Cornucopia.jpgA cornucopia of random employment law issues for your long weekend.

Lessons for employers from the Natalie Wood investigation. (OK, I admit this is a shameless tie-in designed to get you to read a legal blog over a holiday weekend.) But the reopening of the Natalie Wood drowning investigation after 30 years does contain a good lesson for employers -- to wit, that no matter how much time has passed, it's a good idea to go ahead and conduct whatever investigation is warranted, and even to re-investigate if appropriate. For example, suppose you learn about some workplace harassment but the accuser or the alleged "perp" is no longer with the company. Frequently the employer's reaction is, "What's the point? S/he's not even here any more." Contrary to this gut reaction, it is always a good idea to investigate allegations of wrongdoing even if one or both of the parties are no longer employed, and even if a lot of time has passed. For one thing, there may be other victims who are still working for you. It's also a good idea to reopen an investigation if you find that the original one was sloppy or otherwise flawed in some important way. At the very least, investigating the allegations whenever you learn of them will show your employees, plaintiff's lawyers, the EEOC, and the courts that you take allegations of misconduct seriously.

Dirty old men don't get love. The U.S. Court of Appeals for the Third Circuit (Delaware, New Jersey, and Pennsylvania) has affirmed summary judgment for a steel company that fired some older workers for sending pornographic emails through the company system. Even though the workers alleged that management had made some age-related comments, the court found that they were "stray remarks" that were not tied to the termination decisions. Although some younger workers had not been terminated for misuse of the company email system, the court found that their circumstances were different -- for the most part, they had been passive recipients of dirty emails but didn't send them to others. In the case of one younger worker, he sent a single dirty email from his home computer. By contrast, the plaintiffs were sending each other dirty emails using the company system on a daily basis, the court said.

Favoritism ain't necessarily discrimination. At least, not unlawful discrimination. We all have a tendency to think that any bias or unfairness in employment must be against the law. But as a recent case teaches, not all "bias" is illegal. For example, if the CEO hires his incompetent nephew to be your supervisor even though you are smarter, handsomer, and a much nicer guy than he is, the CEO has almost certainly acted legally. There is no law against that type of bias.

Have you hugged your evangelical Christian today? There were two religious discrimination cases in the news this week, both involving evangelical Christians. The cases are a good lesson that the religious discrimination and accommodation laws apply to all -- even those who are considered by some to be part of the "majority."

Couldn't they have waited until day 667? In one case, an employee has alleged that he was terminated for refusing to wear a sticker touting the employer's 666 days without a lost-time accident. The employee considered the number "666" to be the "mark of the beast" described in the book of Revelations in the New Testament of the Bible and that he would be faced with eternal damnation if he wore it. (If that's not a sincerely held religious belief worthy of a reasonable accommodation, then I don't know what is.) Nonetheless, the employer -- an overzealous safety manager? -- fired him for refusing to wear it. Right now, all we have is the employee's lawsuit, and we have not heard the employer's side of the story. But if it's true, the employer has clearly violated its religious accommodation obligations under Title VII.

"Evolution mama, don't you make a monkey out of me." (Yes, that is a real song, and you can download an MP3 of it for only 69 cents!) Another evangelical Christian, an IT guy for NASA, is going to be allowed to go to trial on his claim that he was disciplined and demoted because he advocated the "intelligent design" theory of the origins of the universe. "Intelligent design" holds that the universe came about, not at random, but through an "intelligent force." The plaintiff is claiming that NASA took action against him because he discussed his views with his co-workers, and a California judge found that he had enough evidence to go to trial on his religious discrimination claims under the state Fair Employment and Housing Act.

Have a safe and happy Thanksgiving, everyone!

5 signs that you'll lose your sexual harassment case

DISCLAIMER: Today's post has absolutely nothing to do with Veterans Day. But thank you, veterans!

Last week, I was pretty hard on Herman Cain and his response to allegations of sexual harassment. Since then, two women have come forward publicly, and all I can do is quote from my partner John Doyle:

*shrugs shoulders and sighs* "Well, you don't get your witnesses from Central Casting."

Disappointed woman on courthouse steps.jpgBoth women appear to be, how you say, somewhat flawed. Which isn't to say they're lying or that Cain doesn't have some inordinate appetites. But all of this got me thinking that it was probably time to post another one of those, "Signs That You'll Lose Your XXX Case." Here are five signs that you, the employee, might lose your sexual harassment case:

1. You didn't report it to the appropriate people in management. With certain limited exceptions, your company will not be liable to you for harassment that it didn't know about, or couldn't have known about. If you grin and bear it as long as you can, and then quit before telling Human Resources or someone in the right position, you are probably going to lose your case.

I always tell employers to review the company harassment policy every time they receive a complaint of harassment. This is so they can be sure they are doing everything that the policy says the company will do. As an employee who is a victim of sexual or any other discriminatory harassment, you should review it, too, to make sure that you are reporting it through the right channels. If you don't, the company may have a legal defense to your claims, which goes like this -- "We had appropriate measures in place to prevent and address harassment in the workplace, and our employee failed to use them." 

2. You "asked for it." I know I'm not supposed to say things like that, and I don't mean it the way you think. I don't mean that you were "asking" to be sexually assaulted the day you wore tight pants to work. I mean that you told dirty jokes and sent dirty emails every day, and then got a dirty joke/email back and immediately suffered "severe emotional distress." If you behave a certain way at work and receive "in kind" behavior from your co-workers, or even your bosses, a court is not likely to be sympathetic with your claim of harassment.

3. You gave mixed signals out of a desire to be polite. Here's the scenario: Co-worker (or even a supervisor) thinks you are attractive and asks you out. You are not attracted to your co-worker/supervisor. But you don't want to hurt his* feelings, so you don't say, "I don't want to go out with you. Please don't ask me again." Instead, you say, "Oh, I would LOVE to go out with you, but I have plans this weekend. I'm so sorry."

*The masculine shall be deemed to include the feminine, and vice versa.

What's wrong with that?

Obviously, if you make excuses, your co-worker/supervisor is not going to take that as a rejection -- at least, not until he's asked you about 100 more times and you've given him the same excuse every time. (Even then, never underestimate the optimism of some guys.)

If you're married or have a significant other, you can always use your partner as your excuse to say no. Otherwise, just use the old reliable, "Thank you, but I don't date people I work with." It gets the point across without being a "personal" rejection. (Needless to say, if you use this as your excuse, don't run out and start dating that other co-worker who you think is, like, totally awesome.)

4. You didn't cooperate in the investigation. Courts don't like it if you try to get cute in the company investigation. Occasionally, employees will complain about harassment but will refuse to identify the alleged harasser. Sometimes after being cautioned to keep the investigation confidential they'll promptly go back into the workplace and tell all their co-workers how they really "got" that SOB who allegedly harassed them. This kind of game-playing will be used by the company to show that you had an "agenda" and either weren't really harassed at all, or at least weren't genuinely upset by the behavior. Give the company enough information so that they can try to investigate and address your complaints, and do what they tell you (as long as it's legal and reasonable, of course).

5. You made it up. Well, duh. This happens more often than you'd think. The typical scenario is a (usually male) supervisor and a (usually female) subordinate who were having an extramarital affair. Woman's husband finds out about it and goes loco, threatening to sue her for alimony and take the kids away from her. Her only way out of it is to lie to husband and say she was being forced into it. Then husband indignantly responds, "WELL, THEN WE NEED TO BRING CHARGES AGAINST HIM FOR SEXUAL HARASSMENT, AND IF YOU DON'T GO ALONG WITH IT, THEN I'LL KNOW YOU'VE REALLY BEEN CHEATING ON ME!!!!" What can she do? She's trapped.

Next thing you know, the boss's little "indiscretion" has turned into a termination offense and has gotten him named as a co-defendant in a sexual harassment suit. Not to mention that he'll have some explaining to do to his wife, which surely will not be pleasant.

Well, the sleaze deserved it, didn't he?

Maybe. But it's not going to help you, as the "victim," to do this. If this is what's been going on, your co-workers will all know about it, and there will be phone conversations that your husband taped (possibly even video of you and the boss taken by your husband's private detective), and there will be emails, Facebook postings, tweets, and text messages, and you can guarantee that the company's lawyer will get it all and will use it against you in a court of law. You don't want to go there.

Some constructive guidance

OK, so, what should you do if you feel that you are being harassed at work? Review your company's policy, and follow the reporting procedure in the policy. Even if some time has elapsed (because you just now read this awesome blog post), or even if the alleged harasser is no longer with the company, you should still report it and explain the reason for the delay to the best of your ability. Cooperate with the company's requests for information and names of potential witnesses, and always comply with the directive to keep the investigation confidential. If you behaved in a way that might have given others the wrong impression, go ahead and admit that. If more inappropriate behavior occurs after your meeting with management, let them know about the new behavior. And, most importantly, don't think you have won the lottery just because a co-worker has behaved inappropriately at work. It may very well be that all you will get is an end to the bad behavior. But that's what you really wanted, right?

Right?

(By the way, nobody's perfect. I've previously discussed top employer mistakes in sexual harassment cases.)

"A closed mouth gathers no feet": What Herman Cain teaches employers about sexual harassment

Dripping Faucet.jpgPoor Herman Cain.

Or, poor young women who used to work for him.

Right now, I'm not sure which because the allegations are murky and anonymous. OK, I do have an opinion, but I'm going to keep it to myself until we get more specifics.

This is not going to be a political post. It's about sexual harassment in the workplace and what employers can learn from Cain's problems, which he brought on himself by either (a) being a serial sexual harasser, or (b) handling false accusations of harassment in an astoundingly incompetent manner. There is also always my old reliable possibility of (c), that he had consensual extramarital relationships with some female subordinates, which led to allegations of harassment.

For purposes of this post, I'll assume it's either (a) (complete innocence) or (c) (guilt, but not that kind of guilt).

A quick recap for those of you who have better things to do than read about this stuff: About two weeks ago, Politico privately contacted the Cain campaign and informed them of reports that two women who had worked for the National Restaurant Association, of which Cain was CEO in the 1990's, claimed to have been sexually harassed by Cain and accepted settlements to leave the association. Thanks to Raf Sanchez of the London Telegraph for the following timeline:

One of Cain's spokesmen initially called the allegations a "smear campaign" and denied that financial settlements were paid. A couple of days after that, the campaign acknowledged that some money had, indeed, changed hands and referred further inquiries to the National Restaurant Association.

Politico went public with its story last Sunday, October 30. The campaign responded by accusing the media of "unsubstantiated personal attacks."

On Halloween morning, Cain denied sexually harassing anyone and denied being aware of any kind of settlements with these two women. By the evening, he acknowledged "agreements" (which he said were not the same thing as "settlements") and admitted to making an innocuous-but-weird comment about the height of one of the women. According to Cain, he told her that she was the same height as his wife as he stood close to the woman with his flattened hand under his chin. (Why would he do or say that?) He said the woman might have taken him the wrong way. (??????)

On November 1, Cain admitted there might be a few other things that offended the women but that they were too "ridiculous" to remember. 

On November 2, the New York Times reported that one of the two women received a full year's salary in settlement of her harassment claims against Cain. Cain's campaign director (the smokin' guy) publicly attacked until-then-almost-vanquished-rival Rick Perry's campaign for leaking the information. Perry's campaign vehemently denies being the source. But IF the Perry campaign was the source, then Cain has effectively admitted that he knew about this mess at the Restaurant Association and its potential for his political campaign as long ago as 2003. (They say that Perry's campaign director, who worked on Cain's unsuccessful campaign for U.S. Senate in Georgia, knew about the harassment allegations because Cain told him about them at that time.)

Yesterday, Politico disclosed that there was a third woman, and that two women received full-year salaries as settlements. And the attorney for one of the women met with the National Restaurant Association to try to get her released from her confidentiality agreement. (No word yet on how that turned out.)

I'm sure there is new stuff today, but I'm afraid to look, because I may never get this blog post done.

In any event, not looking good for ol' Herman.

Again, I'm going to give Cain the benefit of the doubt and assume that he's not a sexual harasser.

Could he have handled this mess differently? Not only yes, but heck yes. 

First, remember that he had ample private warning that this story was going to come out. Un-flippin' believable.

Don't be too cocky about those confidentiality agreements. I'm wondering if some of the Cain campaign's ineptitude resulted from their belief that the women were bound by confidentiality agreements with the Restaurant Association while Cain, apparently, was not. As they've now learned the hard way, confidentiality agreements can be notoriously hard to enforce. The hardest part is knowing exactly how the information leaked out. It could be that the women breached their agreements. But it could also be that co-workers who heard t'ings contacted the media. Or it could be that any one of Cain's political rivals from either party did it. Not really a lot you can do about it, but just be aware of it when you sign one of these things.

People in glass houses shouldn't throw stones. (I just made up that expression -- pretty good, huh?) If you have problems, and your adversaries are bound by confidentiality agreements, it's a good idea to SHUT UP. Let them be the first ones to talk, assuming they ever will. Since there was a confidentiality agreement, Cain's best initial response was not to deny, give a partial answer (the wife's height thing), or claim that he was the victim of a "smear campaign." He should have just said, "I can't talk about any confidential personnel matters concerning employees of the Restaurant Association. I'm so sorry, but I'm sure you understand." By giving his side(s) of the story, he has arguably opened the door for the women to provide details to the contrary. 

Being a bully never looks good. The Cain campaign's attack on the struggling Perry campaign reminds me of the Cowardly Lion going after Toto. (Right before Dorothy slapped him on the hand and made him cry.) If the allegation was total baloney, that would be one thing. But there is a lot of smoke here already, and Cain should have been spending his energy on explaining what happened (or not trying to explain it at all), not on attacking who he thought was the source of the leak, who denied it. Under these circumstances, it looked like he was just trying to deflect attention from the real issue . . . and being a bully, to boot, by picking on some poor candidate with 7 percent poll numbers, whose clock already appeared to have been cleaned.

In the workplace, this kind of behavior by the accused would probably get him fired for retaliation.

Get your facts straight before you open your big mouth. At some point, Cain probably would have had no choice but to speak up about these sexual harassment allegations. But he should have made sure he had his facts straight first. It's not that surprising that a CEO would forget a lot and have a lot of details wrong about something that occurred 15-20 years ago. But his ever-changing story has made him look like a liar, whether he really is one or not. It's much better to make sure you have all of the facts, and have sufficiently refreshed your memory, before you start talking. Then you can tell the story once and be done with it.

And wouldn't we all be grateful for that?

Employer FAQs (No. 10): How can I guarantee that I'll get a sexual harassment suit?

UPDATED 9/13/11 (see below):

And, more importantly, what is it with The Price Is Right? It's a regular Peyton Place, for cryin' out loud.

Everyone is probably familiar with the sexual harassment allegations from a few years ago against game-show icon and former TPIR host Bob Barker. Barker wisely admitted to a consensual affair, and the harassment case went away.

Now another ex-TPIR beauty, Lanisha Cole, is alleging that her career went sour after one of the bosses began having a relationship with another model. Ms. Cole resigned in 2009FAQ Round 10.jpg and has now filed suit against the show's producers, two of whom are interestingly named Michael Richards and Adam Sandler but are no relation to Kramer or Billy Madison.

Barker's successor, Drew Carey, is not accused of any wrongdoing.

Among other things, Ms. Cole alleges that Happy Gilmore (actually, the "TPIR" Adam Sandler) burst into her dressing room while she was not fully clothed and began berating her in front of her fellow beauties for not having worn a microphone in a prior segment. (I know! -- I didn't think the women on the show were allowed to talk, either.)

Yes, I promise there is a point to this salacious gossip, and it ties in with FAQ No. 10: How can I guarantee that I'll get a sexual harassment suit? (But first, a word from our sponsor. Answer is below.)

Dear Readers: Today is the last day to cast your vote for the ABA Blawg 100 list. If you have not already voted for Employment & Labor Insider, we'd sure appreciate your doing so today. Thank you as always for your support!

ANSWER: Have an extramarital affair at work. Not that I am alleging that Ms. Cole had an affair with Stanley Spadowski or Bobby Boucher . . . but her lawsuit was brought on by the alleged relationship between "Stanley" and this other model.

Gentlemen, the easiest way to get yourself accused of sexual harassment is to have an extramarital affair with a female co-worker. Unlike dating relationships between two single people, extramarital affairs always end very badly for someone. If you decide to stick with your spouse and end the affair, your ex-partner is likely to panic and seek vengeance. The easiest way for the jilted woman to get vengeance is to accuse you of sexual harassment.

Please note that I am not accusing only jilted women of being vindictive -- I am not -- but jilted men who are vindictive usually "act out" in other ways. (One of these days I'll have a post on workplace violence.)

Yes, men, if you admit to the affair, you will eventually be cleared of harassment. But you will have some very unpleasant explaining to do. I'm sure it was no fun for Bob Barker to have to face the Truth or Consequences. (See 9/13/11 update below.)

And, as Ms. Cole's lawsuit teaches us, you can be sued for sexual harassment even if the affair was with someone else.

PS - Funniest comment I've heard about this lawsuit is on the New York Daily News website, from evyeve67, and I quote: "Get a real job where ur brain is used Miss Cole. All u do is point at items." (Spelling and punctuation in original, of course.)

UPDATE (9/13/11): Time Magazine has the (rather extensive!) history of legal claims brought against TPIR over the years. According to Time, Mrs. Barker passed away in 1981, more than a decade before model Dian Parkinson sued Bob Barker for sexual harassment. (Hat tip to plaintiff's lawyer, blogger, and writer Donna Ballman.)

FAQ No. 1: What exactly is this "interactive process" that we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

FAQ No. 5: Is there any difference between light duty and reasonable accommodation?

FAQ No. 6: We don't have a union. Do I still have to display that new NLRB poster?

FAQ No. 7: Should the "ugly" be protected from discrimination?

FAQ No. 8: May I send an employee to our doctor to verify the need for a reasonable accommodation?

FAQ No. 9: When must I pay a non-exempt employee for travel time?

Don't forget, if you vote for Pedro Employment & Labor Insider, all of your wildest dreams will come true.

11 Employer FAQs: (No. 4): Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

Over the next 8 business days, I'll have a series of short posts addressing common questions that employers have about the law. If there is an "FAQ" that you would like for me to address, please let me know in the comments box.

I may also have more in-depth postings as circumstances warrant.

Employer FAQ No. 4: Should I offer harassment training to rank-and-file employees? Isn't that just asking for trouble?

The answers are Yes, please!, and No, you are not asking for trouble. Many employers do not require their non-management employees to undergo harassment training. Sometimes the expense is a deterrent. Sometimes employers are afraid that harassment training will just give non-management employees "ideas." But it's a good idea to offer it so that

*You can be sure your employees will know how to behave at work. FAQ Round 4.jpg

*You can be sure your employees will know what to do if they feel that they, or someone they work with, are being victimized.

*Inappropriate behavior will be reported (and, it is hoped, remedied) before the situation is too far gone.

*You will look good to the EEOC, the plaintiff's bar, and the courts for having been such a conscientious employer.  Te-he.

Harassment training for regular employees need not be extensive, and the less "legalese," the better. An appropriate length of time is about 45 minutes, which should give you plenty of time to cover what your employees need to know:

*Which types of behavior can get them into trouble.

*What to do if they feel that they are being harassed.

*What to do if they believe that another employee is being harassed.

*That they cannot be retaliated against for making a good-faith report of harassment.

(Management training should cover all of these topics but also the manager's legal and policy obligations  when he or she becomes aware of alleged harassment, or should have known about it. This added component normally means that management training takes more time.)

FAQ No. 1: What exactly is this "interactive process" we hear so much about?

FAQ No. 2: "What does 'right to work' mean?"

FAQ No. 3: When do I have to start saving electronic evidence?

Don't forget to send me your own employer FAQs! And don't forget, if you vote for Pedro Employment & Labor Insights, all of your wildest dreams will come true.

5 egregious errors that endanger employment investigations

Sherlock silhouette.jpgEarlier this summer, in writing about reference information for bad employees (I call them "the Axis of Evil"), I mentioned employment investigations, noting that this was a topic for another post. Well, today is the day. Now that the Supreme Court has officially recognized "cat's paw" liability for employers whose decisions are tainted by an individual with an unlawful motive, it is more important than ever for employers to conduct workplace investigations that are above reproach.

And because it's more fun to talk about mistakes than what people do well, I'm going to focus on five workplace investigation errors that I see regularly.

Error No. 1. The man* who knew too much. This is a very common mistake when the investigator is someone from the same worksite as the individuals involved, and knows the "cast of characters." "TMI" is not a good thing. Hear me out. The problem is that someone who already knows the cast of characters can have a very difficult time keeping an open mind.

*The masculine shall be deemed to include the feminine, and vice versa.

Ideally, a workplace investigation will be done by someone from outside, who can investigate objectively. But if the investigation absolutely must be done by someone who knows everyone involved, the investigator should keep in mind the cliche, "Even a stopped clock is right twice a day." Just because the complaining employee is a known drama queen and the accused is a thrice-decorated war hero who rescues little kitties from the tops of trees and gives all of his money to the poor (or the complaining employee is a lovable Sunday school teacher who drives only 15 miles a week, and the accused is Tiger Woods) it is possible that, in this case, just this once, the roles are reversed. OK, probably not, but at least as an investigator you should keep that attitude to the best of your ability. You can turn your brain back on when it's time to assess your evidence and determine what really happened.

Error No. 2. Dangling leads. I cannot tell you how many times I've been asked to review an employer's investigation, and the notes say, "Joe didn't see Bill make a pass at Mary, but he said that we should talk to Susan, who works in the same area and might have seen something." I scour through the rest of the notes to find the interview of Susan, to no avail. The reason? Nobody followed up on Joe's suggestion that Susan be interviewed. Fortunately, we usually catch this type of thing while there's still time to go back to Susan and find out what, if anything, she knows. But companies shouldn't be having to waste precious legal fees hiring lawyers to point out such obvious omissions to them. (Save us for the hard stuff!) Investigators need to follow all leads provided by the accuser, the accused, and the witnesses. If they don't, and if the mistake isn't corrected before there is an EEOC charge or lawsuit, you can bet the government/plaintiff's lawyer will use the lack of follow-up to its/his/her advantage.

Error No. 3:  Accepting conclusions as "facts." Another mistake I see all the time. Investigator asks, "Is Tifanyea sexually harassing the men she works with?" Amber replies, "I feel that Tifanyea is very inappropriate with the guys." Or my personal favorite: "Oh, you know, Tifanyea is Tifanyea." These are not facts. These are conclusions, and they don't tell you anything. A good investigator will say, "Amber, tell me what Tifanyea does with the guys that you consider inappropriate," or  "Tell me what you mean when you say Tifanyea is Tifanyea." If the investigator doesn't do it, you can be sure that the EEOC or a plaintiff's lawyer will.

This, by contrast, is a factual statement: "Yesterday, I overheard Tifanyea telling Dave that his jeans really made his butt look cute. Dave turned bright red and walked away." Or this: "Every day, Tifanyea is talking about how 'hot' Steve is. Steve never says anything to her, but he's told me several times that he is uncomfortable and tries to avoid her."

See the difference? Now you have some information! 

Error No. 4: "You don't wanta get mixed up with a guy like me, Pee-wee. I'm a loner. A rebel." And you know those "Do not remove under penalty of law" tags they put on mattresses? Well, I cut one off! (Sorry - I got carried away.) In all cases, and especially if the investigation is conducted by the man* who knew too much (see Error No. 1), someone else ought to review the findings of the investigator to make sure that all leads have been followed (see Error No. 2) and that conclusory statements have been supported by facts (see Error No. 3), and that there is adequate factual support for the preliminary conclusion of the investigation. The reviewer should also assist in determining what really happened and what the appropriate action should be. The reviewer ideally should be an in-house attorney, a corporate-level Human Resources professional, or an outside attorney, preferably with expertise in employment law. He or she should also be someone who is not personally involved with the cast of characters, or only minimally involved. 

Error No. 5: "We will keep everything you say strictly confidential. Except, of course, when we talk about it." It is impossible to keep an investigation completely confidential. You cannot interview accused parties or witnesses without disclosing at least some of the reason for asking the questions. If you tell an employee that everything will be kept confidential, and then she finds out that you've been talking, she is rightfully going to be ticked off at you. Better to say, "We will keep everything that you say as confidential as we can, but of course we may have to talk about this with other people involved in the investigation. I can assure you that we will not discuss this with anyone who doesn't have a legitimate need to know." Employees are not stupid. They will understand and will appreciate your honesty.    

Accused of sexual harassment? That's bad, but don't make it worse.

"It could be that the purpose of your life is only to serve as a warning to others."

A politico and a priest in the news this week have much to teach men* who are accused of sexual harassment. Former head of the International Monetary Fund and French presidential hopeful Dominique Strauss-Kahn may not be guilty of sexual assault, after all. Meanwhile, a popular TV priest has put his foot in it more than once after being accused of sexual and other improprieties.**

caution man.jpg*I realize that women can also be accused of sexual harassment and that men can be victims, and these warnings will apply to them, as well.

**PLEASE NOTE: The accounts of the allegations in the cases I am about to discuss are based on the latest information available in the media, but investigations are ongoing in both cases. I am not expressing any opinion as to whether the men or their accusers are in fact guilty of any wrongdoing.

Two cheers for DSK. Let's start with the (relatively) positive. From a criminal standpoint, DSK is looking better by the minute, and his accuser is looking worse. DSK has been released from house arrest, and although the investigation is continuing, he seems to be in pretty good shape. This came after it was alleged that the accuser, a Guinean immigrant, had repeatedly lied to get asylum in the United States, including a false claim of gang rape, had possibly been involved in drug trafficking, and had been overheard in a recorded telephone conversation telling an incarcerated boyfriend that "this person is rich and there's money to be made."

So, all's well that ends well if you're DSK, right?

Well, not so fast. First, he had to resign as head of the IMF. Second, although he may be innocent of assault or any form of non-consensual sexual relations, he continues to appear guilty of serious sexual impropriety, including having consensual relations with a hotel maid while he was married. (Current reports are that she claimed assault after he refused to pay her.) Finally, he's now been accused of attempted rape by another woman.

All of which brings me to two points I constantly harp on when I'm conducting sexual harassment training.

1. Men, if you want to virtually guarantee that you'll be accused of sexual harassment, be sure to have an extramarital relationship with a co-worker. (In light of the DSK situation, I will add "independent contractor" as well.) These relationships always end badly for someone, and when people are upset and emotional they tend to do foolish, vindictive things, like falsely accusing those who hurt them of sexual harassment. Even if you're innocent of harassment, you'll still have a lot of unpleasant explaining to do to your wife and family, and you will have jeopardized, if not completely ruined, your career. 

2. If you make mistake #1, don't compound it by lying about it -- tell the truth. It appears that DSK may have admitted to consensual sex early in the investigation, which is to his credit and is no doubt helping to bring this case to a relatively quick close. In my own experience, alleged harassers who promptly admit to the consensual relationship (if that is, in fact, what really happened) are in the best position to defend themselves, and usually prevail.

So, the politico did all right, apart from having the encounter that got him into trouble in the first place.

The strange case of Father Corapi. This case has not received wide attention, so I'll provide a quick summary. Father John Corapi was a fixture on the Catholic cable TV network for many years, and a popular and sought-after preacher with a dramatic story of being converted after a go-go career in L.A., during which he allegedly dated Hollywood starlets, drove a Ferrari, and became a cokehead. He subsequently went bankrupt and nearly died from his drug addiction, but thanks to the fervent prayers of his mother, he changed his life and became a Catholic priest.

As a preacher, he was so successful that he had his own media company to sell his videotapes and DVDs, and to handle his speaking engagements. (This will be important.)

Priests and nuns who belong to religious orders are generally required to make vows of chastity, poverty, and obedience to their superiors. (This will be important, too.)

Several months ago, a woman who worked for Father Corapi's media company went to his bishop with allegations that Father Corapi was abusing alcohol and drugs, having sexual relations, and even being physically violent. The bishop, as he should have, mandated that the allegations be investigated, and Father Corapi was quietly suspended from ministry while the investigation was pending.

Oh, sorry, did I say "quietly"? Yes, it is true that neither the bishop nor the religious order said anything publicly about the investigation, presumably to protect both the accuser and Father Corapi, who had not been found guilty of anything yet.

However, Father Corapi made one of the biggest blunders that a person accused of sexual misconduct can make: He went on the offensive. He authorized a posting on his website that accused his accuser of physical assault and an "unsubstantiated rant." He also sued her in Montana state court (where his media company is based), asserting claims that she'd violated a non-disclosure clause in a separation agreement and for defamation.

The suit reportedly had its intended effect, gagging the accuser and witnesses, thus bringing the investigation to a standstill. Meanwhile, the stalled investigation meant that Father Corapi remained on suspension indefinitely.

In June, Father Corapi apparently decided that he was tired of living in limbo (pardon the expression) and renounced his priestly faculties and announced his new web persona, "The Black Sheepdog." He has accused his accuser of being "seriously troubled," and implies that she is not sane. He has also blasted the bishop for being unfair and not giving him a chance to defend himself. Many of his followers have sided with him -- vehemently.

Corapi has continued to post in this vein ever since. Finally, this week, the religious order apparently got fed up and posted its side of the story. According to the religious order, it was impossible to interview the accuser or her co-workers because they had been silenced by Corapi's lawsuit, but the investigation nonetheless found through emails and text messages that he had been carrying on with at least one woman, had "sexted," had a million-dollar estate in Montana as well as multiple vehicles and boats, and had abused drugs and alcohol.

His bluff perhaps having been called, Corapi posted a lackluster defense yesterday (see Black Sheepdog link, above) that failed to address many of the specifics set forth in the religious superior's posting.

So, what should Corapi have done differently?

1. He should have cooperated with the investigation and allowed it to proceed. Although Corapi protested being suspended while the investigation took place, he should have realized that this is standard procedure and does not imply guilt. Accused harassers have been cleared (or sometimes found guilty but of much less serious conduct) in more instances than I can count. I'm not saying that the procedures are always fair to the accused, but in my experience they are fair much more often than not. 

2. He should not have sued his accuser. Even if it did not appear retaliatory or intimidating (which it did), Corapi should not have sued his accuser -- especially not right off the bat, before an investigation could even begin. The non-disclosure agreement and severance pay should not have precluded the accuser from making "internal" allegations of un-priestly conduct to Corapi's bishop and his religious order. (I put "internal" in quotes because she was an employee of Corapi's media company, not an employee of his diocese or religious order.) The woman has never gone public with her allegations, as far as I know, but took them only to church authorities. If I were her, I'd argue that the non-disclosure agreement, to the extent that it would prohibit this, is void as against public policy and unenforceable.

3. If you must sue your accuser before the investigation even starts, don't sue for defamation, for cryin' out loud! Truth is a defense to a defamation claim. By including this claim in his lawsuit, Corapi has opened himself up to free-ranging discovery about his alleged misconduct. The accuser-defendant will now have every reason in the world to subpoena the emails and "sexts," and to take the depositions of the individuals who conducted the investigation into her allegations. Based on what the religious order has posted, this could be a painful experience for Corapi.

Accused sexual harassers almost always ask whether they should bring some type of legal action against their accusers. I understand this feeling. And I always say, You can do anything you want, but I don't recommend that you sue your accuser (for all the reasons discussed above). Hard as it may be, the best course is usually to cooperate and tell the truth to the investigators -- even if you have to confess to an inappropriate relationship -- but otherwise to keep quiet and patiently await the outcome, difficult as that will be.

**PLEASE NOTE: To reiterate, the above accounts of the DSK allegations and the Corapi allegations are based on the latest information available in the media, but investigations are ongoing in both cases. I am not expressing any opinion as to whether DSK, DSK's accuser,  Corapi, or Corapi's accuser are in fact guilty of any wrongdoing.

GOOD RIDDANCE! Just what can you say about that ex-employee of yours?

The U.S. Court of Appeals for the Tenth Circuit (Colorado, Kansas, New Mexico, Oklahoma, Utah, and Wyoming) recently affirmed the dismissal of a race discrimination lawsuit against a union whose hiring hall refused to refer the plaintiff for laborer positions. Essentially, the Court said that the union was justified because the plaintiff had three no-rehire letters in his file from three separate ex-employers. His alleged "issues" included poor attendance, poor job performance, and insubordination, as well as abandoning a $40,000 Bobcat . . . while the motor was running.

Plaintiffs sure do crack me up sometimesWoman whispering on phone.jpg.

I have no doubt that this guy's prospective victims employers were very grateful to the union, as well as to the three employer "guinea pigs" for providing honest information about his lousy work ethic and attitude.

But, you may be thinking, we can't provide information about an ex-employee. All we can do is provide dates of employment and positions held (aka Name, rank, and serial number)! Otherwise, we'll get sued!

Generally, I agree. Employers who provide negative reference information about former employees can be vulnerable to claims for defamation and retaliation (yes, the law says you can be liable for retaliation against a former employee as well as a current one), and under state anti-blacklisting statutes.

However, there are occasions when it is prudent to provide more than "Name, rank, and serial number" to (1) avoid incurring liability when a bad employee does something really, really bad at his next workplace, and (2) maintain good relations with your fellow employers by providing judicious warnings about the bad apples.

There are also occasions when you might want to provide positive information about an ex-employee.

Wow -- who knew reference information was so complex?

The complexity will make sense when you consider that not all involuntary terminations are equal. I think it helps to divide them into four categories:

1. Good employee, lousy luck. This group is predominantly made up of good, hardworking, rule-abiding employees who get caught up in a reduction in force. As a responsible employer, you are going to want to do everything you can to help these folks find other jobs. It would not be wrong for you to provide this category with a letter stating that they were terminated through no fault of their own, that they're eligible to come back if the situation at the company improves, and that they're very good at XYZ.

One caveat here: Sometimes employers use RIFs as an opportunity to eliminate lackluster employees with whom management "failed to deal." In other words, their managers had not addressed their problems, much less documented anything. Assuming you provide letters of reference for the good people who were let go, I'd consider providing them also for employees in this "lackluster" category, but saying only that they were let go as part of a RIF and, perhaps, adding a positive but truthful statement about them -- e.g., "Mary always came to work on time every day when she bothered to show up and was well thought of by her co-workers even though her bosses couldn't stand her."

Another caveat: I wouldn't even do that much for employees who were clearly bad. For example, your RIF criteria might have included everyone on an active written discipline. Unless they fall into my last category (see "Axis of Evil," below), this group should usually get the "Name, rank, and serial number" treatment and no letter of reference.

2. Good guy*, couldn't cut it. This category includes the employee who means well and tries hard, but who just cannot meet the employer's performance expectations and so is eventually fired, hopefully after some sort of performance improvement plan. "Name, rank, and serial number" is fine for this type of employee, but it would also not be wrong to provide a truthful and positive letter of reference -- for example, "Joe was our Chief Financial Officer from [DATE] to [DATE], and when it came to making sure we paid all our bills on time, no one was better."

*As we lawyers so pithily put it, "The masculine shall be deemed to include the feminine, and vice versa."

3. The run-of-the-mill-rotten employee. This category includes the majority of employees who are terminated for cause: lazy employees, employees with unjustified attendance problems, employees who violate work or safety rules, employees who have bad attitudes, employees who commit lower-grade dishonest offenses (for example, falsifying time sheets), employees terminated for "less-serious" harassment (for example, one too many off-color jokes), etc. Of course, you don't owe these folks any letter of reference: they should get the "Name, rank, and serial number" treatment. If you choose to add that they are "ineligible for rehire," that should be fine as long as you have progressive warnings or other appropriate documentation so that you'll be able to prove that they're not being discriminated or retaliated against.

4. "The Axis of Evil." It is hoped that you will not encounter many people in this category, but this would include employees who were terminated for extremely serious reasons: theft, embezzlement, severe harassment (including harassment based not only on sex or race, etc., but also "stalking" or threatening or bullying), violence, crime, and serious safety violations, especially if they endanger co-workers or the public.  For this category of employee, you probably have a moral if not legal obligation to provide some level of warning to would-be employers. Of course, you will have to be very careful about what you say to avoid liability for defamation. But truth is a defense to a defamation claim, so the key is to make sure that what you say is absolutely factual, and that you can prove it.

For example, let's say Mary accuses her supervisor, Joe, of serious sexual harassment -- a sexual assault. You conduct a thorough investigation (that's another blog topic for another day) and cannot determine for sure that it happened. But there is strong evidence to support Mary's allegations, and so you terminate Joe.

When Joe's prospective employer calls you for a reference, why not follow the path of least resistance and limit yourself to "Name, rank, and serial number"? Because of the gravity of the allegations. Joe might go to his next employer and rape an employee there. When it comes to light that Mary had made credible allegations of sexual assault while Joe worked for you but you didn't disclose it when asked for a reference, you could be liable to Joe's next victim and even, possibly, Joe's next employer.

So, what do you say?

NOT THIS: "Joe was terminated from Acme Company for sexually assaulting his employee in the broom closet."

Since you don't have conclusive proof that Joe did it, you won't be able to establish the "truth" defense if Joe sues you for defamation.

DO SAY THIS: "Joe was terminated from Acme Company after an investigation into allegations that he had sexually assaulted his employee."

You aren't saying anything you can't prove in a court of law, so you should be able to take advantage of the "truth" defense. And the next employer is still getting all the information it needs to be able to reject Joe for hire.

Well, you are saying, this discussion has been delightful, but it seems like an awful lot of fine-line-drawing. Does this mean we have to talk to a lawyer every time we provide an employment reference?

For categories 1-3, you should usually not need to consult with a lawyer. For the "Axis of Evil," you should always consult with a lawyer, and it will be time well spent. Here is a quick list of the handful of situations in which I would recommend getting legal counsel involved:

1. Whenever an ex-employee has engaged in some type of legally protected activity (internal complaint of discrimination or harassment, truthful testimony, or charge or lawsuit) and you are not planning to treat her exactly the same way that you treat everyone else.

2. If your failure to give an ex-employee a letter of reference might look discriminatory to an outsider. (For example, you are giving letters of reference to all of your Anglo and African-American employees whose jobs are being eliminated, but you are not giving one to your only Hispanic employee, who happened to have attendance problems. This might be fine because of the attendance problems, but it would not hurt to have an attorney make sure you can justify the differential treatment.)

3. Any time you are considering providing an affirmatively negative reference about an ex-employee.

4. Any time an employee is being fired for an "Axis of Evil" offense but you believe you should not provide truthful reference information.

(Again, don't forget to check your state's laws about blacklisting and references before you provide any information about a former employee.)

5 signs that your sexual harassment case may be a dog

Between "Weinergate," the indictment of John Edwards, and the relatively old news about Dominique Strauss-Kahn and Arnold Schwarzenegger, it is obvious that issues related to sexual misconduct, including sexual harassment, are not going away. How can you, as an employer, know when a sexual harassment case is a "dog"? Here are five signs that you might want to answer "yes, please, and thank you, Sir!" when you get that EEOC request to mediatesad dog.jpg.

The accused is a member of management and has admitted to the harassment, OR he hasn't admitted it, but you are pretty sure he's guilty. This one is obvious. Maybe he didn't admit to sending that picture on Twitter, but he can't say "with certitude" that it's not him. Whatever. He's probably guilty, and even if he isn't, you're going to have a hard time persuading the EEOC, a judge, or a jury that it didn't happen.

If you have an admission, or just a terrible feeling in your gut that won't go away, your case may be a dog. 

Your work environment is so bad that you "should have known" the harassment was going on. Normally, an employer is not liable for sexual harassment that it's unaware of, which stands to reason. After all, how can you correct a problem you didn't know existed? BUT . . . and there's always a "but," isn't there? If a work environment is so bad that anyone with eyes to see and ears to hear would have been aware of it, then a court is likely to find that you had "constructive knowledge" of the harassment. This means that, in the eyes of the law, you knew about it, whether you actually knew or not.

If you had actual or constructive knowledge of the harassment, then you probably won't be able to use the defense to your inaction that the plaintiff didn't report the harassment. Your case may be a dog.

You got a complaint of harassment, and then you sat on it. Ideally, the investigation of a harassment complaint will begin the same day you get it (or even earlier, if you had actual or "constructive" knowledge of it before you got the complaint). It looks bad when you get a complaint and don't even start interviewing anybody until two or three weeks later or -- even worse -- when you wait until the day you get the EEOC charge or the nasty letter from the attorney in the mail.

PS-This frequently occurs when someone outside Human Resources or Legal, like a manager or supervisor, receives and tries to "handle" the complaint on his own. Managers and supervisors should be instructed to immediately refer all complaints of harassment to the appropriate individuals for follow-up. Non-HR/Legal folks usually do not know all of the ins and outs of harassment law, many of which are contrary to common sense, and so they are that much more likely to do something wrong (like sit on a complaint).

Sometimes a delay can't be helped. Perhaps, for example, one of the key individuals involved is on a spiritual vacation meditating in a Buddhist temple in the Himalayas, and we all know that Buddhist temples in the Himalayas have no telephones or email. If that's the case, then be sure to document the reason for the delay, and be sure to do as much you can until the key individual comes back. And, of course, promptly follow up with the spiritually-refreshed employee after he returns to work.

If there is a delay and you don't have a good excuse, your case may be a dog.

You can't even remember the last time you had harassment training. The EEOC and a good plaintiff's lawyer will always ask members of management whether they've had harassment training, how long ago, who did it, what it covered, etc. There are at least two reasons for this:  (1) Your company will look very bad if you haven't done it recently, and (2) inadequate training will give the plaintiff an excuse for not having reported the harassment in a timely manner.  She can plausibly claim that she didn't report it because she didn't know she was supposed to report it, or that she didn't know how to do it.

You should conduct harassment training for supervisors and managers at least once a year, and the training should include how to identify harassment, "high-risk behaviors," what to do if the manager receives a complaint of harassment or sees a situation in which she believes that harassment may be taking place, and retaliation. Ideally, you'll conduct annual harassment training for non-management employees, too, which should cover the same topics but in more abbreviated form. This can be done live, or through web-based programs or videos. (Live and web-based are generally better than videos because they are interactive.)

If your harassment training isn't current, your case may be a dog.

You have established that "quid pro quo" harassment may have occurred. Let's say an employee comes to you and says that she was demoted because she did not surrender to her boss's "charms." Let's further say that you have done everything right -- you have mandatory annual harassment training for management and non-management employees, which this boss attended last month, you have a great policy, you promptly investigated the complaint, and you fired him and promoted her as a "thank-you" for coming forward. Unfortunately, you are still liable ("strictly liable") under the law because the employee suffered what the courts call a "tangible job detriment" as a result of the alleged harassment. All the good things you have done are relevant to damages but not to liability, meaning that at a minimum you could be stuck with nominal damages and her attorneys' fees.

One would hope that an employer this good would not have to worry about getting a charge or lawsuit from the victim, but if she chooses to pursue legal action, your case may be a dog. (In this example, maybe just a teacup poodle, though.)

Employment law roundup: Do sexy immigrants who E-verify on Facebook cause obesity?

Happy Memorial Day weekend, everybody! Top stories this week:

When are employers liable for the bad behavior of their customers? The sexual assault charges against Dominique Strauss-Kahn, former head of the International Monetary Fund, who allegedly attacked an African-immigrant maid in his hotel room in New York City, have spurred some interesting discussion about female employees in the restaurant and hospitality industry, and their exposure to sexual harassment. Maid.jpgAccording to some commentary, women in these industries -- particularly housekeeping staff and waitresses -- are seen as "fair game" by certain guests and patrons. The fact that many of the women are also immigrants may make them even more vulnerable to such behavior.

I have to admit I have a personal bias. I believe it. I was a waitress a very long time ago (when sexual harassment was still legal -- does that date me, or what?), and I do remember getting a lot of comments from male customers that I never got in any other job before or after.

Anyway, employers in these industries and others should be aware that they can, under certain circumstances, be liable if their customers harass their employees.

A bit of history/nostalgia: In 1976, our nation celebrated its Bicentennial. It was a big deal -- even Mickey Mouse, Donald Duck and Goofy, and Kiss, got into the act. Around that time, the owner of an office building in New York City (what is it with that town, anyway? Kidding!) decided that it would be a good idea to require female employees to wear a "Bicentennial costume," consisting of an American-flag poncho with big gaps in the sides and nothing under it except undies, hot pants, and sheer pantyhose. The plaintiff, who was a lobby attendant and had not intended to become a worker in the sex industry, complained that the immodest costume caused her to be hit upon. She was eventually fired for refusing to wear it.

(Imagine being scantily-clad against your will in an elevator with some newly-separated middle-aged lecher in aviator glasses and a leisure suit who's just discovered the sexual revolution. And no concealed-carry laws back in those days, either. What a nightmare.)

Anyway, the EEOC sued, and won. The case is a landmark, in part because the court found that even though the sexual harassment was by visitors and tenants, and not the employer, the employer was liable for forcing the women to dress in a way that invited harassing behavior.

You may be thinking, Well, then, why don't we ever hear about waitresses at a business like Hooters suing for sexual harassment? The difference, I think, is the nature of the business and the reasonable expectations of female employees when they go to work. If you choose to work at a place called "Hooters," presumably (WARNING: LINK CONTAINS CONTENT THAT SOME MAY FIND OBJECTIONABLE) you know what you're getting into and assume some amount of risk. This is not to say that a "Hooters Girl" couldn't have a valid claim of sexual harassment, but she is probably not going to be able to assert a claim based only suggestive comments or propositions by customers, or even a pat or two.

By contrast, in the "Bicentennial" case, and in most housekeeping and waitressing jobs, the women are not knowingly taking jobs in an industry in which sex is the "product."

I have not seen any indication that the hotel where Mr. Strauss-Kahn was staying should be liable for his alleged behavior. But employers in the retail and hospitality industries should make sure that they have processes in place to deal with customer harassment, whether it's on the basis of sex, or race, or national origin, or any protected category. Employees should know to report inappropriate behavior by customers and that such behavior will not be tolerated.

State laws requiring E-verify are legal, says Supreme Court.  A 5-3 majority of the Supreme Court upheld yesterday the Legal Arizona Workers Act, which requires employers to use E-verify and allows the state to revoke the licenses of businesses that knowingly hire illegal workers. The plaintiffs, who included the U.S. Chamber of Commerce and immigrants' rights groups, had argued that the Arizona law was preempted by the federal Immigration Reform and Control Act of 1986. Chief Justice John Roberts wrote the majority opinion, joined by Justices Samuel Alito, Anthony Kennedy, Antonin Scalia, and Clarence Thomas. The dissenters were Justices Stephen Breyer, Ruth Bader Ginsburg, and Sonia Sotomayor. Justice Elena Kagan recused herself because she had been involved in this case while she was Solicitor General.

Interestingly, the Arizona law had been enacted during the administration of Janet Napolitano, now head of the Department of Homeland Security for the Obama Administration, and upheld by the often-liberal U.S. Court of Appeals for the Ninth Circuit. Immigration politics certainly does make strange bedfellows.

Three other states -- Mississippi, South Carolina, and Utah -- have similar laws, and we can expect to see many more now that the Supreme Court has given them the thumbs up.

NLRB Facebook cases -- have they jumped the shark? The National Labor Relations Board is issuing complaints right and left against employers who have allegedly fired employees for bad-mouthing the employers on Facebook. This has prompted one commenter to ask whether these complaints are even "news" any more. The NLRB's position is that social media postings are often "protected concerted activity." Employers should certainly be aware of the risks of taking action against employees based on their social media postings and should consult with counsel before doing so. But otherwise, it probably does make sense to chill until we get some actual decisions from the Board and the courts.

Obesity, work linked. The other big story in the news this week was that sedentary jobs  . . . make you fat! An obvious point, to be sure, but wouldn't fresh air and exercise during the day be a great wellness initiative? And, does this mean that we can now collect workers' comp benefits for obesity-related diseases, like diabetes and hypertension? Te-he.

9 signs that you'll lose your age discrimination case

My internet friend and worthy adversary Donna Ballman, an employment lawyer who represents plaintiffs, had a good and sad post this week on AOL this week entitled "Nine Signs of Age Discrimination." The comments were especially depressing, from a number of people who said that they'd experienced age discrimination either in losing their jobs, or in their attempts to find jobs.

I've heard a lot "on the street" about the difficulty older workers are having in finding jobs, and I posted a while back on some of the non-discriminatory reasons that might be accounting for thatWoman Sad Older.jpg.

I don't know whether there is an epidemic of age discrimination (I sure hope not), but I would like to present the "defense side" of Donna's nine points. So here are my "9 signs that you'll lose your age discrimination case." Many of these will apply to other types of discrimination cases as well.

Sign No. 1: The person who fired you is the same person who hired you not too long ago. We call this the "same hirer/firer" rule. The courts presume that if, say, Supervisor Mary hired you when you were 58 years old and then fired you when you were 60, your age was probably not the issue -- otherwise, she would never have hired you at age 58 in the first place. (On the other hand, if Mary hired you when you were 35 and then fired you when you were 60, you might have a case. Also, an employee can present evidence to rebut the "same hirer/firer" presumption.)

Sign No. 2: You have been a victim of unfair treatment that is legal. The world is an unfair place, but our legal system can't "redress every wrong," as the judges like to say. In the workplace, things like nepotism, favoritism, consensual workplace sexual affairs, you name it, are definitely NOT COOL but usually not illegal. So, if you lost out on that promotion because your boss wanted his 22-year-old daughter who just graduated with a C+ average from Priscilla Vanderbilt's Finishing School for Rich Young Ladies Who Aren't Smart Enough to Get Into Four-Year Colleges instead of you, a superbly qualified, well-loved and respected, and professional person with 30 years' directly applicable work experience, you probably don't have an age discrimination case.

Sign No. 3: You don't know all the facts. In any decent workplace, personnel information is not shared with employees who don't have a need to know. That's a good thing, but it causes people to sometimes feel that they've been singled out when in fact they have been treated exactly the same as their so-called "similarly-situated" co-workers. Unfortunately, they don't always find this out until they are in the thick of the discovery process in a lawsuit that the employer will win. Once an employer has been sued and backed into a corner, it will have no choice but to trot out all the evidence that, just as it fired you for failing to generate new business, it fired 10 other sales reps for the same reason, many of whom are in their 20's and 30's. And those people who were younger who you thought were being treated more favorably? Lo and behold, they actually had better numbers than you did. Or they didn't, but only because they were on job-protected FMLA leave for part of the relevant time period. Or they didn't, but they are in the performance improvement process, too, just like you were -- and can be expected to meet the same fate as you if their numbers don't improve. You get the idea.

Sign No. 4: Your boss is a dirty, rotten creep. (This is related to Sign No. 2, above.) Your boss may just be a dirty, rotten creep. That's a bummer, but it's not illegal as long as he's a creep to everybody. On the other hand, if he's sweet to the whippersnappers but rotten to everybody over the age of 50, you might have a case.

Sign No. 5: You are a dirty, rotten creep. Before rushing off to file a discrimination charge against your employer, it's not a bad idea to take an unsentimental, high-definition, fluorescent-light look at yourself. How do you get along with the people you work with? Do they like you? Are you known as "high-maintenance" if not a DRC? If you filed a charge or lawsuit against your employer, would anyone at work side with you? (And, when considering that, be sure to remember that even the current employees whom you counted among your friends are going to be reluctant to get involved.) Or, do you think there is a good chance you could be subjected to sitting through deposition after deposition in which your co-workers testify under oath about what an incompetent jerk you were, and how relieved everyone was when you were finally fired, and how much better your replacement is? (This really happens, and, when it does, it's no fun for the plaintiff.)

Sign No. 5: Your sweet, kind-hearted, easy-going boss has been replaced with a Master of the Universe. Maybe you got outstanding performance reviews (plus home-baked cookies) for 20 years while you reported to Mrs. Santa Claus. Then Mrs. Santa Claus retired, and was replaced by Gordon Gekko. Suddenly, you can't do anything right, and you're on a 6-month Performance Improvement Plan with termination in your immediate future. But surely this is age discrimination, because I had outstanding reviews for 20 years and now that I'm 60, I'm suddenly on a PIP! Nuh-uh. The courts say that Gordon has the right to have his own performance standards, even if they are dramatically different from Mrs. Claus's standards. As long as Gordon requires everyone to conform to his tougher standards, he's acting legally.

Sign No. 6: Your employer made a business judgment that you don't agree with. You have been an awesome bookkeeper/accountant for your employer for 20 years, and your associate degree in business from the local community college, coupled with your work experience, has served you well. Suddenly your employer tells you that the company has decided to upgrade your position to Chief Financial Officer and put a CPA in the position, and can't afford both a CPA and you. So, you're now in the unemployment line, while 25-year-old Numbercruncher, who just graduated from a remote outpost of the state university with a C+ average and passed the CPA exam, is in -- as CFO!! How unfair! You know you are smarter and better at what needs to be done than Numbercruncher. It doesn't matter. Your employer has the right to make this type of decision, even if it's a stupid decision, as long as it's not based on age or some other illegal reason. As the courts like to say, "We do not sit as super-personnel committees, second-guessing employers' business decisions."

Sign No. 7: Your employer honestly believes you committed a termination offense, even if you didn't. What? Yes, it's true -- "guilty beyond a reasonable doubt" applies only when you've been charged with a crime. In the workplace, the employer is allowed to terminate (or discipline) employees based on nothing more than an honest, reasonable belief. So, when you are falsely accused of sexual harassment by a couple of colluding co-workers, it's not illegal for the employer to fire you (assuming it did not know about the collusion), even if the employer cannot say for a fact that you are guilty, and even if, a year, later, during her deposition, one of your accusers breaks down and admits that the accusation was a total scam. In your age discrimination lawsuit, the courts will not look at your guilt or innocence but whether your employer, at the time of the termination, had reason to honestly believe that you had committed a termination offense.

Sign No. 8: Your employer discriminated against you, but not because of your age. Frequently plaintiffs will have a number of theories as to why they were terminated -- if they're 40 or older, they'll think it's their age; if they're female, they'll think it's their sex; if they're a member of a racial or ethnic minority, they'll think it's their race or national origin; if they're white guys, they'll think it's reverse sex and reverse race discrimination; if they filed a workers' compensation claim, they'll think it's workers' comp retaliation, etc., etc. A good plaintiff's lawyer will encourage the client to narrow these ideas down to one or two strong ones that are supported by some evidence, and to let the other ones go. Although it is possible for an employer to discriminate against an employee for more than one reason (for example, women frequently claim that TV stations discriminate against older women -- but not older men -- as news anchors), it's tough to claim that you, a 40-year-old African-American, were discriminated against because of your age when all the evidence shows that your boss was really on a campaign to get rid of African-Americans, no matter what their ages.

Sign No. 9: Your replacement is as old as you, or older. This does not automatically defeat an age discrimination claim, but it is a pretty strong sign that your age is not the reason you lost your job.

As you can see, our legal system tolerates a lot of unfairness, meanness, mistakes, and stupidity. This is true outside the employment law world, too -- if someone cuts you off in traffic and flips you a bird while doing it, that is without question rude, and you will probably be justifiably furious for at least 15 minutes, but you will not be able to sue that person for intentional infliction of emotional distress, even if you managed to get their license plate number. It's a cruel world, and we need to think about that before rushing to the courthouse.

Workplace (aka "fake") spouses -- a lot of hype, but here's how to avoid problems.

This February ("Valentine's Month"), there was a lot in the news about "workplace spouses." Last week, I was interviewed about this by Denis and Shelli of WSBT radio in South Bend, Indiana.

My own opinion is that the "workplace spouse" phenomenon is an overhyped way to put a new spin on the very old problem of sexual attraction in the workplace. (Sexual harassment and workplace dating are so '90's.)

workplace spouses.jpgWhat is a workplace spouse? The news accounts define it as a closer-than-normal relationship between two co-workers. But for the term to have any real meaning, it has to apply to co-workers who at least have the possibility of becoming sexually attracted to each other. For example, two heterosexual girlfriends who spend a lot of time together and talk about everything may be BFFs, but they are never going to be faux "spouses."

I have long held the view that extramarital affairs at work are the number one cause of sexual harassment lawsuits against men. They have an affair, she wants to get married, he chickens out, and she's angry and wants revenge. I'm not saying that every sexual harassment complaint fits this scenario (by no means!), but just about every lawsuit I've been involved in did. Because workplace "spouse" relationships can lead to extramarital affairs, folks need to be very careful not to let these relationships escalate. 

How can you have a close friendship with a co-worker without letting it destroy your marriage or your career? Here are a few tips:

1-Create a dividing line that you won't cross. Be friends if you must, but don't talk to your fake spouse about things like your sex life or your marital problems ("My wife doesn't understand me"). Your fake spouse shouldn't know anything about you that your real spouse doesn't know (unless you're telling your fake spouse about the awesome gift you purchased for your real spouse for a birthday or anniversary). Nor should you violate your real spouse's privacy with your fake spouse.

2-Don't idealize your fake spouse. At work, we are all clean, groomed, fragrant, dressed nicely, and well-behaved. (Most of us, anyway.) We may or may not be so at home, and none of us are able to be that way all the time. Your fake spouse probably looks just as bad first thing in the morning as your real spouse does, also has "issues," and burps and watches bad TV shows. Remind yourself of that as often as needed.

3-If you're single and your fake spouse is married, respect the marriage. If you sense that a "crush" is developing (either from your end or his/hers), start distancing: talk about the real spouse and kids frequently (in a positive way), refer to your own boyfriend/girlfriend, etc., etc. If necessary, limit your contact with your workplace "spouse."

4-Be sensitive to your co-workers' feelings. One big risk involved in "workplace spouse" relationships is the perception of co-workers that you are being cliquish. If one party to the fake spouse relationship is a supervisor, even worse -- there may be perceptions of favoritism or discrimination. Even if your fake spouse is your "favorite," include your co-workers in conversations and activities as much as you can. The presence of co-workers will also help you with Tips 1 and 3.

5-Be sensitive to your real spouse's feelings. Just about every article on workplace spousehood mentions that real spouses are uncomfortable with these relationships. Why wouldn't they be? If your real spouse feels jealous or threatened, BACK OFF! Your real spouse ought to come first. Even though some articles suggest that you and your workplace "spouse" and your real spouses can get together as a foursome, even that is risky if there is already a strong attraction between you and the workplace "spouse."

NEWSWORTHY NUGGETS . . .

Here are some legal developments from the past week. 

Defense of Marriage Act no longer defensible, Obama Administration says. Attorney General Eric Holder has said that the Administration no longer intends to defend challenges by legally married same-sex couples against the Defense of Marriage Act, which interprets "marriage" for purposes of federal law as being between one man and one woman. The Administration, which contends that the DOMA violates the equal protection clause of the Fifth Amendment to the U.S. Constitution, does intend to continue complying with the law, however. The new position (and future evolutions) should be closely watched by employers because it will have an impact on the definition of "spouse" for purposes of the Family and Medical Leave Act and the Genetic Information Non-Discrimination Act, as well as many other laws.

In a related development, the Wall Street Journal Law Blog reported yesterday that the State of Hawaii has legalized same-sex civil unions.

Mea culpa. I closed last week's post with a snide remark about Madison, Wisconsin, school teachers calling in sick so that they could protest Governor Scott Walker's budget initiatives. I felt (and, honestly, still feel) that the teachers should be willing to make some concessions to help keep the state from going under. But this week, I saw that some attorneys are now charging an obscene $1,000 an hour for their services, so as an attorney (though not a $1,000-an-hour one), I feel bad for picking on the teachers.

Nagging employee about return to work from FMLA leave is not cool, court says. A federal judge in Arkansas recently denied summary judgment to an employer on an "interference" claim under the Family and Medical Leave Act. The employee was out of work for back surgery (apparently legitimate), but her supervisor called her once a week to ask when she was going to return. At one point, the employee allegedly asked whether her job was at risk, and the supervisor allegedly responded, "You need to come back as soon as you can." Worried about her job, the employee returned to work a week early but was terminated a short time later for suspected theft. (The court found in the employer's favor on the termination, however, saying that there was plenty of evidence to support the employer's good-faith belief that the employee had stolen or tried to steal from a co-worker.) Hat tip to ABA Journal Weekly Newsletter.

Bad PR. Monique da Silva Moore has filed a putative class action against international public relations firm Publicis Groupe and its U.S. public relations affiliate, MSL Group, for systemic sex discrimination. Ms. Moore's suit alleges that the work force is approximately 70 percent female but that only 15 percent of its leadership positions are held by women. The suit also alleges that women are paid less than similarly situated men. The suit has just been filed, so the defendants have not had a chance to respond yet.

Equal-opportunity harassers, dirty old men, retaliation, and the "gender gap" on Wikipedia: pressing legal issues of the day

Latest dispatches from the employment law front:

If you're going to be an SOB, make sure you're an SOB to everybody. A federal district court in Kentucky granted summary judgment to the employer in a sexual harassment case. The female plaintiffs alleged that a charlatan "turnaround specialist" hired by their CEO was not "motivated by sexual desire" butWoman reading newspaper screaming.jpg was simply abusive and mean. The court found in favor of the employer based on the "equal opportunity harasser" concept: the evidence clearly showed that the "specialist" was abusive and mean to everybody, not just women. Among other things, he had "invited" the male production manager to step outside to the parking lot, presumably to fight. He had also cursed at another male employee, threatened him, and thrown a piece of paper in his face.

The "equal-opportunity harasser" concept is well established in the law because the essence of "discrimination" is to treat one group differently from others. If the plaintiffs could have shown that this consultant was a bully only to women, then they would have had a claim. But since he treated both sexes equally badly, he could not be found to have discriminated based on sex. For the same reason, the women's retaliation claims under Title VII of the Civil Rights Act of 1964 also failed -- because their complaints about the consultant were not complaints of sex discrimination/harassment, they had not engaged in activity protected by Title VII.

That said, consultants and managers who behave this way are toxic and should be dealt with promptly. In this case, the employees complained to the CEO, who removed the consultant from "service." (The plaintiffs sued after they were terminated for other reasons several months later.) Even if the employees don't have a valid discrimination claim, the morale issues caused by a bad boss are obvious. And employees who feel that they have not been treated with respect and dignity will be much more likely to take legal action against the company.

Dirty old men need love, too . . . or do they? A perennial problem for health care facilities, and especially nursing homes, is the patient who hasn't had the benefit of modern EEO, diversity, or harassment training, and doesn't understand that he or she cannot use racial epithets or grope the staff. Often, these patients are so elderly that they grew up in a completely different era and may not be familiar with modern standards of behavior. Or they may have diminished capacity because of senile dementia or Alzheimer's.

In any event, they can't be thrown out onto the street as easily as a 35-year-old able-bodied employee who is a jerk at work. But what does the employer do when the patient mistreats, abuses, or even molests the staff?

According to the U.S. Court of Appeals for the Tenth Circuit (Colorado, Kansas, New Mexico, Oklahoma, Utah, and Wyoming), the employer has to do more than just give the patient a good talking to. In Aguiar v. Bartlesville Care Center, the defendant nursing home had a resident who in his former life had a history of "domestic abuse, assault and battery, and violation of a protective order." Nonetheless, he was allowed to move freely in the nursing home and subjected the plaintiff, an aide, to unwanted kissing, groping, grabbing, and threatening behavior when she refused his advances.

The Center talked to him about his behavior, and documented the talks, and tried to assign another caregiver to give him his medications, but when another caregiver gave him medication, he would become hostile and go in search of the plaintiff.

After one such incident, in which the resident pursued the plaintiff, got into a shouting/cursing match with her, and called her a "b*tch," she retorted that he was a "pr**k." The next day, when questioned, she admitted to what she had said and was terminated. The person who had terminated her did not know the history of the resident's behavior or of the plaintiff's prior complaints, and was terminating her only because she had admitted to using abusive language with a patient.

The District Court found that the nursing home had done enough to try to end the harassment of the plaintiff and therefore granted summary judgment to the nursing home on the plaintiff's hostile work environment and negligent supervision claims. But the Tenth Circuit reversed, saying that a jury should decide whether the nursing home knew or should have known about the resident's harassing behavior and whether its response was adequate. Among other things, the nursing home said that it offered the plaintiff a chance to move to another area of the nursing home but that she had declined the offer. The plaintiff denied that such an offer had ever been made.

On the other hand, the Tenth Circuit affirmed dismissal of the retaliation claim, finding that there was no evidence that the manager who fired the plaintiff knew anything about the plaintiff's history with this resident.

Why bother? Prompt action by HR does no good, apparently. The U.S. Court of Appeals for the Eighth Circuit (Arkansas, Iowa, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota) reversed a grant of summary judgment to an employer where the plaintiff alleged that her plant manager took her written complaint of harassment, wadded it up saying, "This is bulls**t," tossed it in the trash, and told her to leave and that he never wanted to see her again. Seems like an open-and-shut case for the plaintiff, no? But within two days of this alleged incident, the corporate HR manager told the plaintiff that she was not fired, and offered her the job back. The plaintiff refused to return and was treated as a voluntary quit. For this reason, the District Court granted the employer's motion for summary judgment, but on appeal the Eighth Circuit said that even a two-day termination might discourage a reasonable employee from engaging in the protected activity, so the plaintiff's claims will go to trial.

I just hope that the prompt action by this diligent HR manager will have some effect on the company's damages, if not its liability.

"Gender gap" on Wikipedia? Many of you have probably read about the recent angst of the Wikipedia Foundation about the fact that only about 15 percent of its postings are by females. The Foundation intends to take steps to increase the "female" presence on Wikipedia . . . not clear how that's gonna happen. Like the inflated "gender gap" in pay, which I submit is 99%* a result of voluntary work-family-lifestyle choices made by women, my reaction is . . . who cares? As far as I know, Wikipedia is doing nothing to prevent women from posting as often and as long-windedly as they want. If it turns out that women are statistically not as interested in pontificating on arcane subjects as are men, then let the guys do it. We have enough real problems to worry about.

*This is a statistic that I made up and is completely unscientific.   

Racial epithets and reverse discrimination: Who is allowed to say the "N" word?

Covered mouth.jpgWho, if anybody, has the right to use the "N" word in the workplace? Should an employer treat African-Americans who use this language differently from non-African-Americans who do?

These are perennial questions that arise during harassment training, and there has been little guidance from the courts or the EEOC. The opinions of individual lawyers no doubt vary. My own advice has been to ban the word in the workplace no matter who says it but to use some discretion (and, yes, a bit of a double standard) in enforcing the ban. In other words, I would usually recommend being more lenient with African-Americans who use the word than with non-African-Americans who use it.

Does this mean I advocate reverse discrimination? No. To me, it is a matter of common sense and common courtesy. If I make a mistake at work and call myself "stupid" or "forgetful," that is nothing. But if my boss or my co-worker says I am stupid and forgetful, I am going to be insulted. If I criticize a member of my family, it's no big deal (to me, anyway) because we all know that I really love him or her. But let an outsider make the same criticism about my loved one, and that will get my dander up. The same principle applies to comments about my sex, my age, my nationality, and my religion, and I daresay for yours as well. 

This is why (I think) most people's natural reaction to the "N" word is to be repulsed if it comes from a white, or Asian, or other non-African-American, but to be relatively unaffected when it comes from an African-American. And this is my justification for having a reasonable double standard in the workplace. I'd apply the same standard to the use of any epithets or disparaging talk about any "protected category" -- including race, sex, ethnic group, age, or religion.   

A recent decision from a federal court in Pennsylvania addresses this issue in the context of a reverse race discrimination case. The plaintiff, a white anchorman for a Philadelphia Fox News affiliate, used the "N" word in a news meeting. He did not use the word as an epithet but in the context of a legitimate news discussion. However, instead of saying "the 'N' word," he said the "N" word, thereby offending several of the people in the meeting. He was eventually terminated, and he sued for reverse discrimination, contending that he was treated less favorably than African-American co-workers who used the word with no consequences. The court denied the station's motion for summary judgment, meaning that the case will now go to a jury.

As I read the court's decision, the judge is not necessarily discrediting my "reasonable double standard" approach. The anchorman had evidence that he may have been a victim of sabotage by his co-anchor, which resulted in his being sent to an employee assistance program and finally facing the ultimate sanction -- termination -- instead of, perhaps, discipline and being required to apologize to any co-workers who were offended. Although there was no dispute that the anchorman had used the word in the context of a news discussion and not as an epithet, he was terminated. Meanwhile, according to his evidence, an African-American co-worker used the word as an insult in another meeting, and everyone merely laughed.

In other words, the court believed that there was evidence both of a double standard and a disproportionate one.

**In ruling on a motion for summary judgment, the court is required to view any disputed facts in the light most favorable to the non-movant. In this case, the employer moved for summary judgment, which means that the court had to view any disputed facts in the light most favorable to the plaintiff-anchorman. When the case goes to trial, the employer will have the opportunity to present more evidence in its favor.** 

The decision is worth a read, and the details create a good deal of sympathy for the anchorman-plaintiff. That said, I can't help thinking how much trouble he would have avoided if he had simply followed basic rules of common sense and common courtesy, and used the well-known euphemism for such a loaded word . . . assuming that it was necessary for him to refer to the word at all.

(Hat tip to Bill McMahon for this topic.)

 

"Use Good Judgment" and "Follow the Golden Rule" just don't cut it in today's legal climate

Bruce Carton of Legal Blog Watch (via Overlawyered.com) notes the passing of Nordstrom's employee "handbook," which consisted of a single index card with the admonition to "use good judgment in all situations." Meanwhile, at Minding the Workplace and Jottings By An Employer's Lawyer, the authors note that many, if not all, of our workplace problems -- particularly harassment and "bullying" -- would go away if everyone simply followed The Golden Rule.

I don't disagree. I will go on record right now as being unequivocally "pro-Golden Rule." I think it would be great if we all knew what "good judgment" was and exercised it on a regular basis. Arguably, all the problems, not just of the workplace, but of the world, would go away if we always used good judgment and followed The Golden Rule.

But of course this isn't going to happen. That we have evil and stupid people in the world goes without saying. Even intelligent people who mean well sometimes act foolishly or do bad things.

And apart from the fact that we live in a fallen world, there is our counter-intuitive legal climate.  Let's face it -- from a legal standpoint, who even knows what "good judgment" is? One recurring theme of any management training I conduct is to emphasize that one cannot use one's common sense in dealing with workplace issues. Here are two recent examples showing why not:

To most of us, it shows good judgment not to bad-mouth your boss in a public forum, but the National Labor Relations Board says that you are engaged in "protected concerted activity" and can't be fired or disciplined for that. (The employer in this case says that it terminated the employee for other reasons.)

To most of us, it is "doing unto others as they would do unto you" when you tell your boss that your mother has cancer, when the boss follows up with some polite and concerned questions about your mother's condition. But, according to the final regulations interpreting the Genetic Information Non-Discrimination Act, such follow-up questions would be a violation of the law because they would elicit your "genetic information," which includes family history.

And how about respecting your wishes when you are being harassed at work but ask your boss not to intervene just yet because you think you can handle it yourself? How about refusing to give credence to hearsay or gossip about whether you are being harassed? How about trying to soothe resentful co-workers by (tactfully and gently) telling them that you are getting special treatment on the job not because of favoritism but because you have a serious medical condition? What employer would dare do these things any more? All too often, the desire to "do the right thing" is not only frowned upon, but is also actively punished, by our legal system.

And so, Nordstrom has reportedly had to replace its index card with a real handbook full of rules and regulations. No employer serious about avoiding liability would dream of merely telling employees to "do unto others."

Doing the right thing isn't good enough any more. 

  

 

Does cussing create a "hostile work environment"?

You kiss your mother with that mouth? Evil HR Lady has an entertaining discussion about a nasty e-mail she received from a "cusser" who didn't like the fact that she had expressed opposition to cussing at work. (Not all cussing -- just the "every other word out of your mouth" variety.) Anyway, the e-mail contained -- Cussing computer.jpgyou guessed it -- cussing just about every other word. To provide the flavor of the e-mail without being too explicit, HR Lady replaced the actual obscenities with "squid lips." The result was funny and made the e-mailer look pretty foolish.

All of which raises the question -- does garden-variety cursing, not directed at an individual, create a hostile work environment? Some of Evil HR Lady's commenters thought so, but I beg to differ.

There are hostile work environments, and then there are "hostile work environments" -- the type that create employer liability for workplace harassment. Excessive cussing can certainly create the first type of hostile environment, in the sense that it can make the workplace unpleasant, hurt morale, and create stress, but it doesn't usually create legal liability for harassment.

To create liability for discriminatory harassment, the cussing usually has to have some additional element. Cuss words based on an individual's race, sex, or other protected characteristic are a problem. Cuss words that are directed at an individual aren't good, either. And of course, obscene language that is sexual in nature can most certainly create liability for sexual harassment.

All that said, I agree with Evil HR Lady and her more civilized readers that excessive cussing in the workplace is something to be discouraged. In addition to all the reasons she cites, I would add that employees often perceive an unlawful hostile environment when the boss cusses too much, and are more prone to file lawsuits. Even though these lawsuits are eventually dismissed, why would any employer want to go through this trauma if it's possible to avoid it?

Years ago, I defended an employer against a pro se plaintiff who was a Seventh Day Adventist. Among other things, the plaintiff claimed religious harassment because his boss frequently said "GD" as an expletive. Although the language was not directed at the plaintiff, it was offensive to him because of his religious beliefs. It's also not uncommon to hear, in sexual harassment lawsuits, plaintiffs citing their bosses' use of the "F" word or a synonym for a female dog to describe women they don't like.

From a pure business/public relations standpoint, indiscriminate cursing can be embarrassing, too -- especially when it's documented, as Goldman Sachs recently learned.

Again, why subject yourself to lawsuits if you don't have to? Delete your expletives!